Head of Global Capability Center

Key Responsibilities

• Strategic Leadership: Co-create and implement the strategic vision for the GCC in alignment
• Operational Management: Oversee day-to-day operations, ensuring efficiency, quality, and compliance with organizational standards for all hosted functions
• Talent Management: Collaborate with HR, TA and Functions to create strategies talent acquisition, development, and retention to build a high-performing team.
• Financial Oversight: Manage the GCC budget, ensuring cost efficiency and financial sustainability.
• Technology Integration: Leverage advanced technologies such as AI, automation, and data analytics to drive business transformation together with site leadership team.
• Stakeholder Management: Build and maintain strong relationships with key stakeholders, especially with leaders of hosted functions, including internal teams, external partners, and clients.
• Compliance and Risk Management: Ensure compliance with all relevant regulations and standards.

Qualification & Requirements

The ideal candidate will have a strong background in managing operations in Mexico, excellent leadership skills, and a deep understanding of global business practices.

• Education: Bachelor’s degree in business administration, Operations Management, or a related field. MBA or equivalent advanced degree preferred.
• Experience: Minimum of 10 years of experience in setting up and managing operations, with at least 5 years in a leadership role within a GCC or similar environment in LatAm. Experience in the Pharma industry and knowledge about legal requirements and local regulations in Mexico.
• Languages: fluent in Spanish and English.

Skills:

• Strong leadership and people management skills.
• Excellent strategic thinking and problem-solving abilities.
• Proficiency in leveraging technology for business transformation.
• Strong financial acumen and budget management skills.
• Excellent communication and stakeholder management skills.
• Ability to work in a fast-paced, international environment.

Preferred Qualifications:

• Experience in managing hybrid operational models.
• Knowledge of global business practices and regulatory requirements.
• Proven track record of driving innovation and operational excellence.
• Experience with Japanese culture.

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…