Head of Global Business Services

Head of Global Business Services
Unspecified

APAC/Oceania, Singapore

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Salary

Rank

Senior Director

Responsibility

Head of SS/GBS

Scope

Global

Workplace

100% in office

Functions

Customer Service

Finance

HR

IT

Procurement

Reports to
Level

0

Travel Max:

0%

Posting Date

08-17-2025

Description

As the business propels towards maturity and growth, there is now an exciting opportunity for a senior Global Business Services/Shared Services professional to join them in this critical role.

Head of Global Business Services

Key Responsibilities

In this high visibility role, you will lead an international team in setting the strategic direction of the Global Business Services (GBS) organization, which will encompass functions in Finance, HR, IT, Procurement etc. In line and in anticipation of the future direction of the company, you will work alongside external consultants and be the architect to design the overall GBS strategy, operationalize the structure and execution of a best in class and when scale has been achieved, continue the pursuit of operational excellence and continuous improvements. All this with the focus of achieving efficiencies whilst maintaining high standards of customer service. With state-of-the-art technology tools at your disposal, you will also be expected to embed automation (including RPA, AI) where possible depending on the stage of maturity in each of respective sub-work streams.

Qualification & Requirements

Ideally you should be degree qualified, with a minimum of 18 years’ relevant experience, of which at least 5 years should be in a senior leadership capacity of running Global Business/Shared Services. A strong process mindset and deep operations experience – across multiple pillars (i.e. Finance, HR etc.) – is a must. You are excellent in project/program management and have a demonstrated track record of leading impactful transformation initiatives of scale. Strategic in mindset, you are highly disciplined and structured in approach. A self-starter, you infect others with your positive energy and are adept at navigating through ambiguities. You are a respected leader with excellent skills in senior stakeholder engagement.

Benefits

No Information Available

Company Profile

Unspecified
Industry

Technology

Revenue
Employees
Fortune 500 Rank

NA

Global 500 Rank

NA

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