Head of Finance Shared Services (Global)

Head of Finance Shared Services (Global)
ShopBack

APAC/Oceania, Malaysia, Kuala Lumpur

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Salary

Rank

Director

Responsibility

Head of SS/GBS

Scope

Global

Workplace

100% in office

Functions

Finance

Reports to
Level

0

Travel Max:

0%

Posting Date

03-31-2025

Description

We are looking for an experienced Head of Finance Shared Services to lead, optimise, and transform our finance shared services operations for ShopBack. This role will oversee Accounts Payable (AP), Accounts Receivable (AR) and General Ledger (GL) while driving efficiency, automation, and standardisation of finance processes. The ideal candidate is a strategic leader with strong expertise in finance operations, process transformation, automation, and stakeholder management in a shared services environment.

Head of Finance Shared Services (Global)

Key Responsibilities

Finance Shared Services Strategy & Leadership

  • Define and execute a regional finance shared services strategy aligned with business and financial goals.
  • Lead the transformation of finance processes through standardization, automation, and best practices.
  • Develop and manage a scalable operating model to support business growth across multiple markets.
  • Ensure the shared services center operates as a value-added partner to the business.

Operational Excellence & Service Delivery

  • Oversee end-to-end finance operations, including AP, AR and GL
  • Ensure timely, accurate, and efficient financial processing
  • Drive process efficiency, eliminate bottlenecks, reduce costs, and improve turnaround times.
  • Foster a continuous improvement culture

Digital Transformation & Automation

  • Lead the adoption of ERP systems (Netsuite and Tenderboard) and finance automation
  • Identify opportunities for process automation in areas like invoice processing, reconciliations, and reporting.

Governance, Compliance & Risk Management

  • Establish strong internal controls and risk management frameworks to prevent fraud and errors.
  • Work closely with internal and external auditors to ensure compliance with IFRS
  • Implement best practices for financial reporting, reconciliation, and controls.

Stakeholder & People Management

  • Lead, mentor, and develop a high-performing finance shared services team in KL.
  • Work closely with the Regional Finance Director and Group Controller to ensure alignment and continuous improvements.
  • Act as the primary finance shared services representative for senior leadership, regulators, and external partners.
  • Ensure strong collaboration with IT, HR and other shared services functions.

Qualification & Requirements

Education

  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
  • Professional certifications (CPA, ACCA, CMA, CFA, or equivalent) preferred.

Experience

  • 15+ years of experience in finance operations, shared services, or finance transformation.
  • 8+ years in leadership roles, managing regional or global finance shared services teams.
  • Proven experience in centralizing finance functions, driving automation, and leading transformation initiatives.

Technical & Functional Skills

  • Strong expertise in finance operations, reporting, compliance, and internal controls.
  • Experience in multi-country financial regulations, tax, and reporting frameworks (IFRS) is a plus

Soft Skills

  • Strong leadership, change management, and stakeholder management skills.
  • Excellent analytical thinking, problem-solving, and decision-making abilities.
  • Ability to influence senior leadership and drive strategic initiatives.
  • Strong communication and interpersonal skills, with the ability to work in a fast-paced, multicultural environment.

Benefits

Exclusively for ShopBackers

  • Career progression paths and opportunities to take on greater challenges that help you realize your ambitions.
  • Be part of a winning team on a journey to global scale.
  • Competitive compensation based on your performance.
  • Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
  • Work-From-Anywhere benefit to enable you to thrive personally and professionally.
  • Flow Day Thursday (1-day a week, optional to work from home or office)

Company Profile

ShopBack
Industry

Technology Information and Internet

Revenue

$130.6M

Employees

700

Fortune 500 Rank

NA

Global 500 Rank

NA

View Company Profile