Head of Finance Shared Services

Key Responsibilities

• Set the strategic direction for the finance shared services function, ensuring alignment with organisational goals and driving delivery across Accounts Payable, Accounts Receivable, Record to Report, and Payroll.
• Champion finance transformation initiatives by modernising systems, enhancing controls, streamlining processes, and maximising efficiency throughout all service areas.
• Oversee risk management, compliance frameworks, and governance standards across all shared services activities to safeguard business integrity.
• Build strong cross-functional relationships with stakeholders in finance, commercial operations, IT, audit, and other departments to ensure seamless collaboration and service delivery.
• Lead and inspire a large multi-disciplinary team by developing talent pipelines, creating robust succession plans, nurturing professional growth, and fostering a high-performance culture built on trust and support.
• Establish clear KPIs and SLAs for all shared service functions; monitor performance rigorously while implementing continuous improvement plans to exceed stakeholder expectations.
• Drive process excellence by identifying opportunities for automation or optimisation within core finance areas such as AP/AR processing, reporting cycles, commercial spend management, fixed assets tracking, and capital expenditure control.
• Act as an ambassador for change by communicating vision effectively across all levels of the organisation; encourage buy-in for new initiatives while supporting colleagues through periods of transition.
• Ensure that all financial services are delivered efficiently and accurately within agreed timelines; proactively address any issues or bottlenecks that may arise during daily operations.

Qualification & Requirements

• Qualified Accountant (CIMA/ACCA/ACA) with comprehensive technical knowledge coupled with strong commercial acumen gained from senior roles within large-scale finance functions.
• Demonstrated experience leading or operating at senior level within a shared service centre environment-ideally managing multi-disciplinary teams responsible for end-to-end finance processes such as AP/AR/R2R/Payroll.
• Deep understanding of core finance disciplines including accounts payable/receivable management; financial control; statutory reporting; commercial spend analysis; fixed asset accounting; capital expenditure oversight.
• Advanced systems expertise with hands-on experience using SAP or similar enterprise resource planning platforms – capable of leveraging technology to drive process improvements.
• Proven people leadership skills: adept at developing talent pipelines; creating succession plans; nurturing high-performing teams through coaching/mentoring approaches rooted in empathy & collaboration.
• Exceptional communication abilities – able to build trust quickly across diverse stakeholder groups while influencing outcomes positively at both strategic & operational levels.
• Comfortable balancing big-picture thinking with attention-to-detail when required – demonstrating agility in adapting priorities according to evolving business needs or challenges.
• Commercially astute mindset combined with analytical problem-solving skills – enabling effective decision-making even under pressure or within fast-changing environments.

Benefits

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