Head of Employee Central NA

Key Responsibilities

• You will be managing the Employee Central team in line with our group wide HR service delivery model. You will also provide support to all countries in scope
• You will drive operational excellence within the Employee Central teams for the execution of all related end to end processes, continuously striving for improvements.
  • Consultation and creation for all types of contractual documents for internal and external personnel measurements (e.g. New Hires (local/international), Transfers, Contract Extensions, Part Time Work) taken into consideration the country-specific regulations and the respective legal entity company agreement
  • Orchestration of all relevant HR-specific Onboarding and Offboarding activities
  • Consultation and realization of reorganization including but not limited to teams, business units and legal entity/corporation.
• You will be leading a diverse, motivated and highly professional team. You will be focusing on people management, developing your team members and growing skills and capabilities further
• You will liaise with the respective HR Director/HR Business Partner to ensure operational process excellence adapted to the needs of the region/country in alignment with Regional Service Center Strategy. Your team will provide reliable reports and data to HR BPs and CoEs when required
• You will be responsible for complaint processing and escalation where necessary

Qualification & Requirements

You should have least 2 years of leadership experience in a global shared service center/BPO environment.

Additionally, we are looking for:

• Business fluency in English
• Has expert knowledge in the field of Employee Administration
• Extensive customer orientation and international experience
• Ability to work across business units/geographies; cultural sensitivity; strong external network providing access to best HR and talent practices and innovation
• Preferably with work experience in different HR roles
• Academic degree in Business or equivalent is required

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…