Head of Business Services

Head of Business Services
Baringa

Europe, United Kingdom, London

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N/A
Salary

$204,221 Per Year

Rank

Director

Responsibility

Head of SS/GBS

Scope

Global

Workplace

Hybrid

Functions

HR

Marketing

Reports to
Level

0

Travel Max:

0%

Posting Date

12-10-2024

Description

The Business Services Lead is pivotal in managing and driving forward our existing and evolving Executive Assistant team globally. Our EAs are a passionate, dedicated team that thrive on making the impossible possible for our Partners. They are highly organised multi-taskers, who foster inclusivity and a positive work environment, all while maintaining a can-do attitude. This role presents an excellent opportunity for you to lead a remarkable team, leveraging your professionalism, experience, and innovative ideas to ensure we continue delivering exceptional support to our Partner team, in a fast-changing environment.

Head of Business Services

Key Responsibilities

  • Ensuring the Business Services function is delivering an excellent service to our Partners with continued focus on improvements, efficiency and communication
  • Ensuring our Business Services team is setup and organised to align with the Firm growth strategy and commercial objectives, and lead the transformation of the function where required
  • Overseeing the day-to-day management of our global team of Executive Assistants
  • Direct line management, mentorship and coaching to our Senior Executive Assistants and Team Leads. Also managing feedback and performance review process for the team
  • Managing the Partner/EA allocation process, fostering our Partner/EA relationships and managing 360 feedback
  • Managing recruitment -including interviewing- and HR processes for the team
  • Overseeing Learning & Development initiatives within the team
  • Handling financial operations for the team including budgets, expenses and forecasting
  • Collaborating with the wider CSO and Baringa Enablement teams to ensure cross-function best practices are in place and joint projects are being delivered

Qualification & Requirements

  • Understanding of the EA role and management of an EA function
  • Proven track record in management and transformation of a large global support team or function
  • Experience in supporting and working with senior stakeholders
  • Previous experience in Professional Services (desirable but not essential)
  • Commercially savvy, with experience of financial budgeting and forecasting
  • An enthusiastic and personable role model with ambassadorship behaviour

Benefits

  • Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service.
  • Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave.
  • Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us.
  • Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice.
  • Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success.

Company Profile

Baringa
Industry

Business Consulting and Services

Revenue

$318.9M

Employees

1,300

Fortune 500 Rank

NA

Global 500 Rank

NA

View Company Profile