Head of Business Services
Baringa
Europe, United Kingdom, London
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Salary
$204,221 Per Year
Rank
Director
Responsibility
Head of SS/GBS
Scope
Global
Workplace
Hybrid
Functions
HR
Marketing
Reports to
Level
0
Travel Max:
0%
Posting Date
12-10-2024
Description
The Business Services Lead is pivotal in managing and driving forward our existing and evolving Executive Assistant team globally. Our EAs are a passionate, dedicated team that thrive on making the impossible possible for our Partners. They are highly organised multi-taskers, who foster inclusivity and a positive work environment, all while maintaining a can-do attitude. This role presents an excellent opportunity for you to lead a remarkable team, leveraging your professionalism, experience, and innovative ideas to ensure we continue delivering exceptional support to our Partner team, in a fast-changing environment.
Key Responsibilities
- Ensuring the Business Services function is delivering an excellent service to our Partners with continued focus on improvements, efficiency and communication
- Ensuring our Business Services team is setup and organised to align with the Firm growth strategy and commercial objectives, and lead the transformation of the function where required
- Overseeing the day-to-day management of our global team of Executive Assistants
- Direct line management, mentorship and coaching to our Senior Executive Assistants and Team Leads. Also managing feedback and performance review process for the team
- Managing the Partner/EA allocation process, fostering our Partner/EA relationships and managing 360 feedback
- Managing recruitment -including interviewing- and HR processes for the team
- Overseeing Learning & Development initiatives within the team
- Handling financial operations for the team including budgets, expenses and forecasting
- Collaborating with the wider CSO and Baringa Enablement teams to ensure cross-function best practices are in place and joint projects are being delivered
Qualification & Requirements
- Understanding of the EA role and management of an EA function
- Proven track record in management and transformation of a large global support team or function
- Experience in supporting and working with senior stakeholders
- Previous experience in Professional Services (desirable but not essential)
- Commercially savvy, with experience of financial budgeting and forecasting
- An enthusiastic and personable role model with ambassadorship behaviour
Benefits
- Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service.
- Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave.
- Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us.
- Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice.
- Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success.
Company Profile
Baringa
Industry
Business Consulting and Services
Revenue
$318.9M
Employees
1,300
Fortune 500 Rank
NA
Global 500 Rank
NA
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