Head, FCSO, TM NCB

Key Responsibilities

• Managing the relevant Transaction Monitoring processes within approved Group risk appetite, and breach escalation, including:
• Implementation of process/control metrics to monitor the adherence to the group risk appetites,
• Prompt escalation of any risks or control weaknesses in the process as executed and prompt remediation. Development of appropriate treatment plans to mitigate risks or controls weakness identified.
• Review of key metrics and trends to identify issues with effectiveness and opportunities for efficiency in the Transaction Monitoring process.
• Provide input into design and enhancement of all Transaction Monitoring solutions. Training and development of resources to address all applicable risks
• Adequate capacity planning and resourcing to ensure relevant processes can be executed within established risk tolerances and Case Analysis Duration (CAD)
• Ensure that the relevant Transaction Monitoring team is appropriately resourced and has appropriate capability to effectively implement the process as required
• Ensure that the process implemented by the FCSO is operating as efficiently as possible, whilst ensuring quality is appropriately maintained
• Adherence of AA processes to all applicable Risk Type Frameworks (including FCC, Compliance, Operational.) set by the respective Group RFOs
• Engagement of Second Line of Defence for approval, guidance, and challenge
• Implementation of process and control change to satisfy local and extra-territorial regulatory obligations, as well as emerging risk threats
• Implementation of the Group policies/standards and Country Addendum (from 2LOD) and Group DOI/guidance and Country variation (from 1LOD) to mitigate the applicable risks and risk sub-types, in line with local country FCC regulations
• Assessment, Monitoring and Mitigation of FCC risks relating to Surveillance and Operations
• Data aggregation, risk reporting and data quality of group Management Information related to AA process

Qualification & Requirements

Benefits

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Program, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organization, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realize their full potential.