Head, CRES, GBS India

Key Responsibilities

As Risk Control Owner for CRES Management and Security Management (including H&S regulations) in region, responsible under the Group Operational Risk Framework (ORF) for ensuring that the residual risks within the scope of CRES responsibilities remain within appetite. In discharging this responsibility, the Regional Head must:

• Risk control owner for all CRES related risks, including Health and Safety, Security and Business Continuity Management.
• Responsible for ensuring that the residual risks within the scope of responsibilities for managing the risk control areas of CRES remain within appetite at Country level.
• Challenge and verify First Line risk identification and assessments, in line with changes in the internal and external environment
• Identify and report key risks and ensure where outside of the risk appetite they are escalated to the appropriate body for risk acceptance
• Maintain a good understanding of applicable laws and regulations pertaining to CRES Risk control areas.
• Monitor compliance with and effectiveness of the risk control environment
• Monitor ‘live’ risk issues and events material to the organization and verify whether appropriate management action is being taken to mitigate their impact
• Advise governance bodies on key risks, the effectiveness of mitigants and controls, and alignment of residual risks with appetite
• Ensure operations in region / country are audit ready

Governance

• Act as second line of assurance underpinning Partners responsibilities
• Co- Represent CRES in risk committees – Country FORTM, NFRC. etc
• Co-Chair Sub Cluster FORTM meetings every two months.
• Accountable to ensure Supply Partner governance standards are met and performance of supply partners is meeting agreed service level standards.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Understand and interpret requirements to coordinate supply chain activities, gaining commercial and operational success through our partnerships on behalf of the country stakeholders.

Key Stakeholders

• CEO, CFO & The Country Management Team
• Department / BU Heads
• Regional Team
• Supplier Partner
• SCM Team
• CRES Leadership Teams

Other Responsibilities Embed Here for good and Group’s brand and values in India SCGBS, CRES Team.

Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Qualification & Requirements

Qualifications

• Master of Business Studies Majoring Management.
• Experience – Real Estate Senior position for 10 years and all together 30 years of experience in different roles in Bank in GBS India.
• Knowledge of the facilities/real estate market as well as a keen understanding of customer service principles
• Demonstrated resourcefulness in seeking out market opportunities and leveraging supplier base to maximum advantage
• Exceptional leadership capabilities and experience managing large multi-disciplinary teams
• Strong Communication and Negotiation skills

Skills And Experience

• Influencing Through Expertise
• Effective Communications
• Business Intelligence
• Budget Management
• Risk Management
• Supply Partner Management
• Facilities Management

Benefits

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.