Group Head of People and Culture Shared Services

Group Head of People and Culture Shared Services
Crown Resorts

APAC/Oceania, Australia, Melbourne, Southbank

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Salary

Rank

Director

Responsibility

Site Lead

Scope

Regional

Workplace

100% in office

Functions

HR

Reports to

Group General Manager of People and Culture

Level

N-2

Travel Max:

0%

Posting Date

10-13-2024

Description

Crown Resorts is looking for a collaborative and innovative Group Head of People & Culture (P&C) Shared Services to drive excellence in HR services and support our team members across Melbourne, Sydney, and Perth. This is a full time 12 month fixed term contract reporting to the Group General Manager of People and Culture.

As a key member of our P&C Team, you will be at the forefront of delivering a strategic HR agenda. This role is your opportunity to lead and harmonise P&C operations, influence positive cultural change, and digitise HR processes, ensuring Crown’s HR practices are best in class. You will guide a high-performing team, fostering a culture of innovation, service, and collaboration.

Group Head of People and Culture Shared Services

Key Responsibilities

  • Lead and implement innovative P&C programs in a Shared Services model.
  • Oversee and streamline P&C services across Melbourne, Sydney, and Perth.
  • Drive key group-wide projects to enhance the P&C strategy, focusing on digitisation and process simplification.
  • Ensure compliance with relevant legislation, policies, and procedures, and manage talent development programs.
  • Foster continuous improvement across all areas of HR, delivering outstanding results in a fast-paced, service-driven environment.
  • Provide guidance and support to team members and leaders on employment, policies, and HR strategy across all Crown properties.

Qualification & Requirements

  • Experience in People & Culture Business Partnering, with a broad industry background.
  • Demonstrated leadership in driving large-scale change within HR Shared Services.
  • Ability to thrive in a fast-paced environment with competing demands.
  • Exceptional problem-solving skills, with a keen eye for detail.
  • Strong understanding of employment legislation and Enterprise Agreements.
  • Proven success in leading high-performing teams with a continuous improvement mindset.

Benefits

Lifestyle: Working at Crown Resorts you’ll have access to a range of retail, luxury and financial discounts and services to support your lifestyle.

  • Complimentary Meals
  • Retail and Dining Discounts
  • Laundered Work Uniforms
  • Financial Wellness
  • Products and Services Discounts

Health and Wellbeing:We know work is important and we understand your personal life is too. We offer a range of Health and Wellbeing services to support your health and wellbeing.

  • Mental Health and Wellbeing
  • Physical Health Support
  • Work-Life Balance
  • Discounted Insurance
  • Fitness and Product Discounts

Reward and Recognition: We offer competitive salary packages and award rates, leave entitlements and working conditions to support you to bring your best everyday.

  • Celebrating Achievements: Reward and Recognition program, Events and Functions.
  • Salary and Packaging
  • Leave Options: Access to annual leave, sick leave and paid parental leave in addition to Federal Government’s parental leave pay scheme receive:
    • 12 weeks’ top-up pay for primary carers
    • 2 weeks’ top-up pay for secondary carers

Learning &  Development

  • Access to a series of learning pathways and development options.
  • Onsite and online learning facilities, with the opportunity to learn in our multi award winning dedicated training facility, Crown College.
  • Tailored performance and development plans supported by on-the-job training opportunities.
  • Access to our Thrive Leadership program supporting our people to become even more capable and motivated leaders driving change and transformation.

Company Profile

Crown Resorts
Industry

Hospitality

Revenue

$1.82B

Employees

15,600

Fortune 500 Rank

NA

Global 500 Rank

NA

View Company Profile