Global Services HR Senior Director

Key Responsibilities

Within the Talent Partner remit, you will own the direct line management for a newly established team who are primarily responsible for:

• Supporting the implementation and improvement of our ‘Perform Develop Grow’ culture
• Driving cyclical performance topics for Global BST staff such as our CDCs & SDCs, ensuring performance rating calibrations and cyclical compensation reviews are facilitated in a fair and consistent way, in line with the firm’s performance principles and guardrails
• Overseeing the promotion pipeline and process for our Global BST teams
• Using key metrics to create awareness, identify and assess needs and drive strategic decision making on related topics
• Workforce management topics including FTE management, approvals and analysis
• Supporting HR Business Partners with talent reviews and the execution of talent management initiatives to support employees’ growth and contribute to our organization’s success
• Supporting Global initiatives and projects as required, e.g., projects relating to career development and framework initiatives

Working Cross-functionally As a Common Thread Across Groups To Set Strategy, You Will Own Direction And Approach For Various Project, Change Initiatives And Process Improvements By

• Creating roadmaps and implementation plans
• Defining, managing and controlling project scope
• Participating and taking leadership role in estimating functional and technical activities where appropriate
• Developing detailed project and resources plans, balancing dependencies and setting predicable dates
• Managing all aspects of the project, including requirements, design, development priorities, quality assurance, communications, training, deployment, and stabilization

Qualification & Requirements

You’re Good At

• Working in a complex global environment at pace. You are comfortable managing multiple deliverables with multiple inputs often with high impact, time sensitive requirements. You will thrive in leading and driving change in an often-ambiguous environment
• Stakeholder Engagement. You can hear what someone needs, translate it into your own words, and create it. You are politically and organizationally savvy and can navigate/influence complex matrix organizations
• Communicating in a mature and thoughtful manner – demonstrating credibility and displaying “executive” presence. Senior leaders will value your contributions to the conversations you participate in
• Structuring and analyzing information. You can take an idea for organizing data and turn it into a useful deliverable
• Logically considering how complex projects get completed
• Managing and developing (virtual) teams effectively. You are viewed as an inspiring leader, with a focus on growing your teams
• Fostering strong internal and external relationships ensuring strong teaming and overall success of projects
• Being a trusted advisor across multiple levels of the organization, including BCG senior leadership and be able to gather input, share and drive the vision, support and resolve issues, and communicate and influence outcomes

What You’ll Bring

• 10-15 years of applicable experience
• MBA or Masters degree in HR, Operations, Finance, Strategy or related discipline preferred
• Track record of successful change and project management to improve operational efficiency and effectiveness across global organizations. Managing the technical and cultural aspects of change
• Experience at BCG or other professional services firm in a business partnership role is beneficial
• Strong knowledge of Microsoft Office applications including PowerPoint, Word, Excel and appetite to leverage more progressive digital tools for work process and teaming
• Experience working successfully within a complex matrix structured organization is essential. Global/International experience and track record of managing teams and projects across borders
• Experience managing teams and stakeholders, and an orientation towards achieving results
• Virtual work with international team members, some travel to support team or other work efforts

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Other Perks and Benefits…