Global Process Owner HR – AGM/AVP

Key Responsibilities

• The position analyzes policy with policy-owner, streamlines process to support policy and establishes key performance indicators for the global HR processes
• Specializes in driving value through process oversight, improvement, and integration to ensure consistent and successful delivery services with a focus toward process efficiencies and a model for reducing the cost to operate
• Owns an end-to-end process across functional silos, geographic and boundaries
• Build best-in-class, standardized processes which help the function create competitive advantage, developing supporting process documents: process maps, workflows, standard operating procedures, reports, and HRSS business case documents
• As GPOs, work with KM team to review, identify gaps and facilitate the development of HR policy documents to support process
• Identify gaps between the global and regional process with a clear plan to close the gaps while giving provisions for legal and regulatory required variances.
• Build and maintain partnerships with HR and Technology partners and be recognized within and across the HR function as the go-to expert and owner of process – no process change happens without the GPO engagement.
• Provide HR process expertise for shared service migrations, business integrations including M&A activities.
• Monitor user compliance; tracking where, and how well, the required process is being followed by the users.
• Support in any system implementation / enhancement initiatives to the extent impacting HR processes. Establish and sustain process change control for all HR processes.
• Process analysis and metrics Conduct robust process analysis (activity data collection volume, time-spend, cycle time, headcount; FTE ratios)
• Work with shared services team to benchmark and set operational SLAs and KPIs
• Process optimization

Key Activities

• Process Design
• Documentation and Governance
• Hire to retire process taxonomy and design (including process mapping)
• Process monitoring and process improvement
• Identify key areas for improvement
• Implement improvement initiatives; and
• Monitor and measure these initiatives with HRSS CI team.

Qualification & Requirements

Key Skills

• GPO
• HR
• HR CONSULTING

Benefits

No information available.