Global Process Owner, GBS Finance Operating Expense Management

Key Responsibilities

Process Ownership

• Own the Operating Expense Management process globally, defining process, controls, organization structures and technology requirements.
• Serve as the design authority for technology enablers related to Operating Expense Management, ensuring that system configurations meet business requirements and support process optimization.
• Collaborate with regional teams, business units, and stakeholders to ensure seamless execution of the process.
• Identify opportunities for process improvements and implement best practices to enhance efficiency, accuracy, and compliance.
• Benchmark Operating Expense Management processes against industry best practices, identify and implement automation opportunities, and conduct post-implementation reviews to drive continuous improvement.

Standardization and Governance

• Lead the global transformation deployment ensuring adoption and driving efficiency, effectiveness, and standardization.
• Develop and maintain standardized procedures and guidelines for Operating Expense Management
• Establish governance frameworks to ensure compliance across all regions and business units

Performance Monitoring and Reporting

• Define and monitor KPIs related to Operating Expense Managementperformance.
• Monitor and report on key performance indicators (KPIs), driving continuous improvement and performance excellence and implementing corrective actions.
• Prepare and present regular reports to senior management, highlighting performance, trends, and areas for improvement.

Stakeholder Management

• Collaborate with regional finance teams to identify process improvement opportunities and implement best practices.
• Act as a liaison between the GSO and other functional leaders to drive process initiatives.
• Communicate process strategy and updates to leadership and business stakeholders.

Technology and Automation

• Work with IT and finance stakeholders to identify and implement technological solutions that enhance the Operating Expense Management processes.
• Support the deployment of Workday Adaptive with run state operations, ensuring organizational readiness and adoption of new technology.
• Drive automation initiatives to improve process efficiency and reduce manual intervention.

Training and Development

• Develop and deliver training programs for finance and operational teams to ensure understanding and adherence to Operating Expense Management processes.
• Provide ongoing support and guidance to team members.

Risk Management

• Identify potential risks associated with the Operating Expense Management processes and develop mitigation strategies.
• Ensure that all processes comply with relevant financial regulations and standards.

Qualification & Requirements

Minimum Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field
• Minimum of 5-7 years of experience in finance, accounting, or related area with focus on Operating Expense Management
• Experience in Budget Planning & Analysis function or similar finance sub-function
• Understanding of international financial reporting standards (IFRS) and generally accepted accounting principles (GAAP)
• Proficiency in financial analysis, reconciliation, and reporting
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills
• Project management experience
• Experience working at a global level (across multiple time-zones)
• Experience in process transformation and standardization
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Master’s degree in a relevant field
• Professional certification such as CPA, ACCA, or equivalent (“highly desirable”)
• Experience with Workday Adaptive specifically
• Experience with ERP systems (e.g., SAP, Oracle) and financial reporting tools
• Familiarity with industry-specific accounting practices and regulations
• Understanding of local statutory requirements in addition to international standards
• Experience with automation initiatives in finance

Benefits

No information available.