Global Operations Head of Product – Financial Crimes Operations, Product Management Executive
Wells Fargo
United States, North Carolina, Charlotte
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Salary
$250,000 - $420,000 Per Year
Rank
Director
Responsibility
Design/Transform
Scope
Global
Workplace
100% in office
Functions
Finance
Reports to
Level
N-2
Travel Max:
0%
Posting Date
09-15-2025
Description
The Head of Product – Financial Crimes Operations is a strategic and transformational leadership role within Shared Services Operations. This executive will lead the Financial Crimes Transformation Program.
This leader will design and deliver a suite of enterprise-wide platforms and solutions to manage Know Your Customer (KYC), Financial Crimes, and Bank Secrecy Act/Anti-Money Laundering (BSA/AML) risk across all Business Groups and Enterprise Functions. These initiatives are part of the Key Enterprise Initiatives overseen by the Operating Committee. In order to deliver this Enterprise Initiative, the leader will transform the team into an agile, product-led organization.
Key Responsibilities
- Develop and execute a strategic roadmap for Financial Crimes and BSA/AML transformation aligned with requirements.
- Lead the design and implementation of three new transformative platforms: -Enterprise-wide KYC Platform (Fenergo) -AI-powered Customer Screening Automation (Workfusion)
- Currency Transaction Reporting solution
- Deliver four enterprise-wide central solutions to meet compliance: -FUSE – Exception processing tool -CRS – AML Risk Summary workflow -Transactional & Portfolio monitoring tools
- Enhanced screening lists for PEPs, Payment Intermediaries, and Gaming Institutions
- Launch a new vendor application to monitor payment activity for MSBs and Crypto Businesses to support GPL growth.
- Build and lead a team of 100 Product Owners, Business Analysts, and Operational Specialists.
- Transition the team from waterfall to agile methodology, establishing a consistent KYC operating model across the enterprise.
- Ensure alignment with the BSA/AML Data Strategy and provide regular updates to regulators and senior leadership.
- Collaborate with Business.
Qualification & Requirements
Required Qualifications:
- 8+ years of Product Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of Management experience
Desired Qualifications:
- 8+ years of experience in financial crimes, risk management, or regulatory compliance
- 5+ years of senior leadership experience in product development or transformation roles
- Proven success leading large-scale, enterprise-wide technology and operations initiatives
- Deep understanding of KYC, AML, and BSA regulatory requirements and operational processes
- Experience managing cross-functional teams and delivering complex technology solutions
- Strong communication and stakeholder engagement skills, including regulatory interface
- Experience with OCC enforcement actions and remediation programs
- Familiarity with AI, automation, and data strategy in financial services
- Experience presenting to executive leadership, board members, and regulators
- Proven ability to attract, develop, and retain top talent across geographies Strong strategic thinking, innovation, and problem-solving capabilities.
- MBA or other advanced degree
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits – Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Company Profile
Wells Fargo
Industry
Financial Services
Revenue
$82.86B
Employees
268,531
Fortune 500 Rank
#47
Global 500 Rank
#144
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