Global Manager HR Automation

Key Responsibilities

Automation Strategy & Roadmap

• Develop and execute a global intelligent automation strategy aligned with HR business goals.
• Identify automation opportunities within HR Shared Services processes leveraging RPA, AI, ML, and other emerging technologies.
• Prioritize initiatives based on business impact, feasibility, and scalability.

Solution Design & Implementation

• Lead end-to-end delivery of automation projects including requirement gathering, process analysis, solution design, testing, and deployment.
• Collaborate closely with HR Operations, IT, and Digital teams to integrate automation into existing systems and workflows.
• Ensure adherence to governance, security, and compliance standards.

Continuous Improvement & Scaling

• Monitor performance and benefits realization of automation initiatives.
• Drive continuous optimization of automated processes and expand automation footprint across HR Shared Services globally.
• Foster a culture of innovation and digital mindset within the HR GBS team.

Stakeholder Management & Training

• Engage with global HR leaders, process owners, and technology partners to align on automation priorities and benefits.
• Provide training and enablement to HR teams to support adoption and effective use of automation tools.
• Serve as a subject matter expert and advisor on intelligent automation trends and best practices.

Reporting & Governance

• Define KPIs and metrics to measure automation impact and ROI.
• Maintain transparent reporting and communicate progress to senior leadership.
• Ensure compliance with organizational policies, data privacy, and risk management frameworks.

Qualification & Requirements

Minimum Qualifications:

• 8+ years of experience in process automation, robotics process automation (RPA), or intelligent automation roles, preferably within HR or Shared Services.
• Proven experience leading automation projects using tools like UiPath, Automation Anywhere, Blue Prism, or similar platforms.
• Strong understanding of HR processes and global Shared Services operations.
• Bachelor’s degree in Computer Science, Engineering, Business, or related field (Master’s preferred).

Preferred Skills:

• Hands-on experience with AI/ML technologies, cognitive automation, and workflow automation.
• Familiarity with agile project management and software development lifecycle (SDLC).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work across global, cross-functional teams in a matrix environment.

Key Competencies:

• Strategic and innovative thinker
• Technical acumen with business focus
• Influencing and stakeholder management
• Change leadership and training capability
• Results-oriented with continuous improvement mindset

Benefits

• Medical
• Prescription
• Dental
• Vision
• Life and disability insurance
• Paid time off
• A 401(k) plan matching 75% of your first 6% of savings
• 26 weeks 100% paid parental leave for birth parent
• 16 weeks 100% paid parental leave for non-birth parent
• Comprehensive fertility support
• $15,000 annual tuition reimbursement
• Product and service discounts