Global HR Workforce Administration Project Lead
Iron Mountain
Europe, Bulgaria, Sofia, Novi Khan
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Salary
$106,000 - $155,000 Per Year
Rank
Senior Manager
Responsibility
Design/Transform
Scope
Global
Workplace
Fully remote
Functions
HR
Reports to
Level
N-3
Travel Max:
0%
Posting Date
10-12-2024
Description
For a large scale HR Transformation Initiative, we are looking for a temporary Global Workforce Administration Lead to join a project team transitioning and standartising a wide range of services.
Key Responsibilities
- Establish, in conjunction with the respective internal leaders, future operational / delivery standards for WFA services, ensuring an aligned approach between internal and external service delivery.
- Serve as a subject matter expert for the Workforce Administration discipline and related technologies.
- Guide and coordinate the activities of the regional SME, ensuring a common approach in service transition to the new vendor.
- Ensure consistency in the future service delivery by aligning, if possible, the processes and services in transition, working in conjunction with the GPOs and the process optimisation workstream.
- In conjunction with the SMEs and the vendor, ensure that processes in transition are documented.
- Help create, based on the output of the service transition efforts, the future roadmap for service and process optimisation.
- Together with the Change & Communication Workstream, help raise awareness amongst the internal stakeholders and the HRSD team regarding the new service delivery model and processes.
- Provides input regarding the set up of future roles based permissions and security groups, seeking input from the BAU HRSD team as required.
- Contributes to the deliverables of the Process Optimisation workstream with knowledge and expertise regarding various WFA / Recruitment / Learning administration processes
- Support where required the Contact Center Lead, leveraging subject matter expertise in metrics, reporting and data analysis to determine the future BAU metrics and dashboards
- Seek opportunities to improve and develop future BAU processes and procedures, including maintaining Best Practice documentation and communicating changes to appropriate audiences.
- Provide guidance and support to HR teams and business partners, promoting a customer-centric approach and effective HR service delivery.
- Contributes to establishing the future vendor monitoring and governance process.
Qualification & Requirements
- 10+ years of experience is Shared Services / Operations
- In-depth knowledge of HR processes, systems, and best practices, with a strong understanding of global HR regulations and compliance requirements.
- Proficiency in managing end-to-end HR processes (WFA / Recruitment Admin) and implementing HR system solutions.
- Continuous learning mindset to stay updated with changes in global HR regulations, emerging technologies, and best practices.
- Experience in leading or co/leading large transitions and / or transformation programmes.
- Solid understanding of HR processes
- Experience in working across regions / on a global scale
- Knowledge of Workday and ServiceNow is desirable
Benefits
- Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
- Empowering Inclusion: Join a supportive environment where everyone’s voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging
- Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
- Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
- Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
- Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
- Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
- Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
- Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.
Company Profile
Iron Mountain
Industry
IT Services and IT Consulting
Revenue
$5.24B
Employees
27,600
Fortune 500 Rank
#604
Global 500 Rank
NA
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