Global HR Operations Leader

Key Responsibilities

• Partner with executive leadership team, and global PO leadership, to refine and implement the PO Operations strategy and vision.
• Challenge the status quo and our ability to innovate (automations / AI) to get to world class in the People Organization space.
• Drive the execution of the employee experience processes and tools aligned with key stakeholders including executive leadership, employees, and cross functional partners.
• Leading People Operations, infrastructure and business improvement projects that underpin operational excellence.
• Maintain an integrated roadmap for digital initiatives, in close collaboration with IT, that enable the PO and employee systems and process landscape.
• Manage and support the delivery and implementation of projects across a range of focus areas including statutory changes and requirements, expansion into new and existing locations, and PO initiatives.
• Partner globally across business groups and regions, building cross cultural relationships with key stakeholders at all levels of the business.
• Drive continuous improvement in core PO processes and tools, and standardization of processes with SOPs and automation.
• Ensures compliance and execution on data processing that impacts Payroll and other systems.
• Partners with the HR Technology team to ensure that systems are optimized to support our global HR processes.
• Serve as a thought leader on future of work, PO ops and analytics, service delivery and other topics.
• Help shape the future of People Org Operations in the business, including simplification and improvements in service delivery.
• Partner with other People Organization Centers of Excellence (COE) and functional teams to identify, prioritize and develop opportunities for continuous improvement.
• Collaborate with People Organization COEs including Talent Acquisition, Total Rewards, Learning and others for process improvement opportunities.

Qualification & Requirements

• Proven experience (10+ years) in a similar role in Shared Services and HR Operations – including management of a shared services function and external suppliers.
• Demonstrated global leadership skills and ability to drive change, continuous improvement, and culture.
• Excellent analytical and problem-solving skills, with the ability to identify process gaps and recommend effective solutions.
• Solid team building skills. Ability to build relationships, trust, and interface effectively across multiple organizations and businesses.
• Experience with ServiceNow or similar HRSD solutions.
• Strong project management and change management skills, with the ability to lead cross-functional teams.
• Excellent communication, presentation, and interpersonal skills.
• Constant learner in a fast paced and changing environment.
• High energy self-starter. Strong attention to detail. Strong problem-solving skills.
• Ability to work in a matrix environment, influence and motivate diverse teams to achieve a unified goal.
• Experience with leading and developing multi-discipline teams, preferably with international reach across multiple service types.

Benefits

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with Company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.