Global Director, HR Operations

Key Responsibilities

HR Operations & Execution

• Lead end-to-end HR operations including employee lifecycle management, payroll coordination, benefits administration, HR systems, and HR service delivery.
• Design, implement, and continuously improve HR operational processes that scale with company growth.
• Ensure consistent, high-quality HR service delivery across the organization.

Compliance & Governance

• Ensure full compliance with Saudi and MENA region labor law, GOSI, Mudad, Qiwa, Nitaqat, and other relevant regulatory requirements.
• Own HR policies, procedures, and internal controls, ensuring alignment with legal and regulatory standards.
• Partner with Legal and Finance on audits, risk management, and regulatory reporting

HR Systems & Data

• Own HRIS and people systems strategy, including system configuration, integrations, data integrity, and reporting.
• Drive data-driven decision-making through dashboards, KPIs, and operational metrics
• Partner closely with Product and Engineering teams (where applicable) to inform HR product development with real-world operational insights

Leadership & Stakeholder Management

• Build, lead, and develop a high-performing HR operations team
• Act as a trusted advisor to senior leadership on HR operational matters
• Partner cross-functionally with Finance, Legal, IT, and Business Leaders to align HR operations with company objectives.

Scale & Transformation

• Lead HR operational readiness for growth, including headcount scaling, organizational changes, and process automation.
• Drive operational excellence initiatives focused on efficiency, employee experience, and cost optimization.

Qualification & Requirements

What Success Looks Like

• Build a best in class Global HR Operations team.
• Establish SLAs across the organization.
• Create clearly defined processes for all HR Operations work streams.
• Ensure all HR systems are continuously audited and accurate

Who Thrives Here

• You’re a builder: you create systems that scale.
• You thrive in ambiguity, you create order from chaos.
• You’re data-driven, making informed benchmarked decisions.
• You can influence without authority and earn trust with experienced leaders.

Requirements

• Minimum 10 years of progressive experience in HR Operations, HR Shared Services, or related HR leadership roles.
• Strong hands-on experience with HR operations in Saudi Arabia and MENA region, including labor law and government platforms.
• Proven experience building or scaling HR operations in a high-growth, tech-enabled, or complex organization.
• Deep understanding of payroll operations, benefits, HR compliance, and HR systems.
• Demonstrated leadership experience managing and developing teams

Preferred

• Experience in HR tech, SaaS, or digital transformation environments
• Exposure to regional (GCC) HR operations is a strong plus.
• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred)
• Professional HR certifications (e.g., SHRM, CIPD) are a plus.

Key Competencies

• Operational excellence and process design.
• Strong judgment and risk awareness.
• Data-driven and systems-oriented mindset
• Ability to operate strategically while remaining hands-on.
• Strong communication and stakeholder management skills.
• High integrity and discretion

Benefits

Compensation & Benefits

• Highly competitive compensation (senior level; performance-driven upside)
• Comprehensive benefits package including health insurance and performance bonuses

Culture & Environment

• Supportive leadership that removes obstacles so you can build and win
• High-trust, high-performance team with modern office space in Riyadh
• Company-sponsored team events, offsites, and celebrations