Global Business Services Site Leader
NCR Voyix
Europe, Rest of Europe, Serbia, Belgrade
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Salary
Rank
Senior Director
Responsibility
Site Lead
Scope
Regional
Workplace
100% in office
Functions
Finance
IT
Procurement
Reports to
Vice President – Global Business Services
Level
N-1
Travel Max:
0%
Posting Date
12-15-2024
Description
We are seeking an experienced and dynamic Site Leader to oversee our Shared Services team in Belgrade, Serbia.
The Site Leader will be responsible for managing and optimizing financial operations, including Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes. This role requires a strategic thinker with excellent leadership and partnership skills to drive operational efficiency and ensure the highest standards of service delivery.
Key Responsibilities
- Lead and manage the GBS Shared Services team in Belgrade, ensuring alignment with Company & GBS goals and objectives.
- Report to Vice President – Global Business Services as the Site Leader. Lead the local GBS management team in implementation, operations, and process improvement*. Support all administrative processes around the GBS employees in Be;grade, strong matrix reporting to each GBS functional leader to support their on-site operations.
- * Provide overall oversight, direction, and support for all GBS functions in Belgrade, manage centralized functions as needed. Functional Managers in GBS will report operationally to their functional leaders (Executive Directors) and be matrixed to the GBS Site Leader for administrative purposes. Site Leader will have responsibility for alignment for consistent approaches, practices, processes and measurement across the GBS structure.
- Oversee financial operations, including Order to Cash (O2C) and Procure to Pay (P2P) processes.
- Develop and implement strategies to improve operational efficiency and effectiveness.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Foster a positive and collaborative work environment, promoting professional growth and development.
- Monitor and analyze key performance indicators (KPIs) to drive continuous improvement.
- Collaborate with global teams to ensure seamless integration and alignment of shared services.
- Manage budgets, resources, and staffing to meet operational needs.
- Act as a point of contact for internal and external stakeholders, addressing any issues or concerns promptly.
Qualification & Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. MBA or related graduate degree is a plus.
- Minimum of 8-10 years of experience in financial operations, with strong exposure to Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes. Experience managing teams of 8 to 20 FTEs for minimum of 5-7 years.
- Proven project leadership experience in a shared services or similar environment. Experience with US multi-nationals a plus.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills. High proficiency in English required with written, oral, and finance related technical terms.
- Ability to work effectively in a fast-paced, dynamic environment.
- Experience in large scale financial and finance related IT systems a plus – systems like Oracle, SAP, Salesforce and BI/Data Warehouse.
- Proficiency in financial software and tools.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and inclusive work environment.
- The chance to be part of a leading technology company making a global impact.
Company Profile
NCR Voyix
Industry
Software Development
Revenue
$3.83B
Employees
15,500
Fortune 500 Rank
#770
Global 500 Rank
NA
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