Global Business Services (GBS) Strategy Manager

Key Responsibilities

• Provide service excellence by identifying key client business issues
• Assist in responding to Requests for Proposal (RFP) or other requests from clients or conceived by leadership to better serve clients
• Determine which established and emerging assessment techniques and technologies are best suited to serving each client’s unique addressable needs
• Evaluate and validate analysis and develop recommendations for the client in the context of the overall engagement
• Lead day to day team activities and effectively oversee the quality of deliverables
• Manage diverse small and big teams
• Provide mentorship and coaching to staff on project engagements and across the practice
• Drive the development and presentation of proposals for business development activities
• Continuously evolve Deloitte’s thinking regarding how to better execute projects or better differentiate Deloitte in the market

Qualification & Requirements

Ideally, you have:

• Around 6-9 years of relevant experience in the GBS, Shared Services and/or Business Process Outsourcing
• 3+ years of Direct people management experience
• Bachelor’s degree from an accredited university

What you bring to the team:

• Experience with multiple GBS pillars including, but not limited to HR, IT, Finance, Procurement, Commercial Operations, Legal
• Extensive project experience within the Shared Services, Outsourcing and/or Offshoring industry, or back-office functional optimization
• Experience with service delivery model strategy, design, implementation & optimization for multi-functional or single-function entities
• Strong critical thinking, analytical and problem-solving skills
• Exceptional interpersonal, team-building and oral and written communication skills; outstanding integrity, initiative, creativity, and passion
• Ability to work effectively in a fast-paced, ambiguous, dynamic environment and manage multiple priorities.

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Other Perks and Benefits…