Global Billing Program Lead – Vice President
State Street
APAC/Oceania, India, Bengaluru
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Salary
Rank
VP
Responsibility
Functional Tower Lead
Scope
Global
Workplace
100% in office
Functions
Finance
IT
Reports to
Level
N-2
Travel Max:
0%
Posting Date
03-15-2025
Description
Why this role is important to us Global Billing Operations (“GBO”) is responsible for all of State Street’s client billing processes across the globe. The remit spans across Asset Servicing, Alpha, Global Markets, Global Advisors and the Digital division, covering over 50+ billing processes and 40+ legacy platforms. GBO is undergoing a multi-year transformation spanning people and operating model, processes and controls, data automation and technology. State Street has established a Global Billing Function under Global Finance Center under Controllership, which is responsible for Billing Transformation, Client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities, and also includes centers residing in State Street Shared Service locations in India, Poland and China.
State Street has committed to significantly automating and streamlining the technology and data associated to its varied billing processes. As part of this commitment, there is a dedicated Billing Transformation organization responsible for developing and implementing the appropriate strategy to migrate from legacy, manual processes to a highly automated environment with more robust controls. A significant component of the Transformation team is located in the GFC and responsible for several key areas of implementing the transformation efforts. Vice President Global Billing Program Lead will be a key role in driving implementation of the billing transformation strategy across client setup, user acceptance testing of new system build out, as we develop the target state operating model for the future of billing operations. This role will lead Transformation Program to implement the strategy and prioritization defined by the Head of Billing Transformation to achieve the goals of migration to the single, Oracle based platform (ORMB).
Key Responsibilities
- Billing program testing support lead
- Technology Release Management Back-up
- Support product owners to plan and execute UAT for technology releases (including communication of release scope, documentation, and training)
- Oversight for all business testers
- Working with IT to triage production issues (root cause, ensuring agreed workarounds are documented and moved to backlog)
- Partnering and providing status and leadership updates to GBO, Cross functional stakeholders, in collaboration and partnership with Global Data Governance organization;
- Act as an escalation point for internal groups, manage and resolve cross divisional, subject matter expert and guidance to data and product teams and collaborate with upstream and downstream business and /IT teams;
- Promote risk excellence culture and looking at opportunities for continuous improvement.
Qualification & Requirements
What we value
- Attention to detail, ownership and accountability
- Ability to navigate through complex organizational structures
- Excellent communicator and presentation skills
- Positive attitude and a strong team orientation
- An organized, self-starter, with a history of contributing to a successful, diverse team
- Demonstrated experience of multi-tasking and effective time management with attention to detail in a fast paced environment
- Ability to influence across siloes and motivate key partners
- Committed to risk excellence, with strong attention to detail, and a collaborative attitude
Education & Preferred Qualifications
- Bachelor’s/Master degree in IT/Finance or equivalent industry recognized qualification
- Must have a minimum of 15-17 years of relevant experience in Financial/Global Services Organization /Investment banking related IT Industry
Additional requirements
- Working Knowledge of Billing Platforms, Financial Systems ( like Oracle Financials, Power BI, Hyperion) will be added advantage.
Benefits
Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect;
- Generous medical care,
- Insurance and savings plans among other perks
- You’ll have access to flexible Work Program to help you match your needs
- And our wealth of development programs and educational support will help you reach your full potential
Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader.
- You will have tools to help balance your professional and personal life,
- Paid volunteer days
- Matching gift program and access to employee networks that help you stay connected to what matters to you.
Company Profile
State Street
Industry
Financial Services
Revenue
$18.37B
Employees
46,448
Fortune 500 Rank
#225
Global 500 Rank
NA
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