Global B2C Manager

Key Responsibilities

You will be the primary owner of the Bill to Cash operations within the Finance Shared Service at Flora Food Group, leading a team of 10+ passionate Flora Foodies and a team of 50+ professionals within BPO. You will advise business and drive governance with our market, regional and global leadership to deliver on-time services ensuring quality, control, compliance, and cost effectiveness.

Qualification & Requirements

• Technical and Process Expertise: Utilize in-depth knowledge of Bill to Cash processes, SAP, and related tools/technologies like Trade Promotion Management, EDI ordering, e-Invoicing, workflow management, and RPA platforms to drive success. (15+ years of relevant work experience)
• Lead and Develop Team: Foster a culture of excellence, collaboration, and continuous improvement within the Flora Food Group team. (5+ years of experience in team and BPO partner management)
• Drive Performance and Compliance: Work with BPO leadership to enhance KPIs, controls, and policy adherence.
• Manage Stakeholder Relationships: Collaborate with key stakeholders across Finance, Supply Chain, Credit Control, Treasury, and other functions.
• Lead Transformation Projects: Oversee change management and process improvements, ensuring up-to-date documentation and efficient operations.

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…