General Manager – Transformation Office Lead

Key Responsibilities

• Define and lead the transformation framework and roadmap in alignment with strategic business priorities.
• Establish and manage governance models, decision rights, escalation paths, and approval processes.
• Institutionalise governance cadence including SteerCo, Working Groups, and PMO forums.
• Ensure consistent tracking of progress, risks, dependencies, milestones, financials, and outcomes across the transformation portfolio.
• Provide mobilisation support for SteerCo-linked programmes and liaise with PM Portfolio Leads for preparation and execution consistency.
• Partner with Finance to manage budgets, investment tracking, and financial governance, including capex/opex oversight.
• Support leadership in investment planning, prioritisation, and benefit delivery.
• Coordinate cross-functional interdependencies and remove blockers to facilitate delivery.
• Champion reporting excellence by ensuring accurate, timely, and data-backed insights for effective decision-making.
• Build, develop, and lead a high-performing Transformation Office team comprising programme managers and analysts.
• Oversee vendor engagement and contract governance, ensuring compliance with commercial and delivery commitments.
• Support change management and capability uplift across business and transformation teams.
• Promote consistent adoption of best practices, tools, and frameworks across programmes.

Qualification & Requirements

• Demonstrated leadership and influencing capability across diverse stakeholder groups.
• Deep expertise in governance models, transformation frameworks, portfolio oversight, controls, and structures.
• Proficiency in core programme management processes including integrated planning, risk management, dependency tracking, deliverable tracking, and programme reporting.
• Strong understanding of programme lifecycle, interdependencies, and milestone management.
• Analytical mindset with the ability to synthesise complex information into meaningful insights.
• Strong execution discipline and structured, solution-oriented thinking.
• Excellent written and verbal communication skills with the ability to craft narratives and frameworks.
• Experience monitoring spend versus approved investments, including variance analysis and optimisation opportunities.
• Possession of a recognised programme or project management certification such as PMP or SAFe Portfolio Lead.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

Benefits

What’s In It For You

• Opportunity to drive enterprise-wide transformation and influence strategic outcomes.
• Exposure to senior leadership and cross-functional teams across VOIS and Vodafone Group.
• Ability to develop leadership, governance, and financial management capabilities.
• Opportunity to build and lead a high-performing Transformation Office team.
• Work in a dynamic environment focused on continuous improvement and growth.

What Skills You Will Learn

• Advanced transformation governance and portfolio management.
• Strategic financial oversight including investment planning and capex/opex management.
• High-impact stakeholder engagement and executive communication.
• Decision-support reporting and narrative-building skills.
• Capability uplift and change leadership techniques.