GBS Manager Strategy & Service Management
ALDI International Services
Europe, Austria, Salzburg
Oops! You need to have an account to use this feature
Sign up to access features including all filters, job matching, dashboard, apply service, etc.
Compatibility Score
Compatibility Score / Job Matching
This unique feature shows a score indicating how closely this job matches the preferences you set in your profile.
Access to this feature requires signing up.
Salary
$122,982 Per Year
Rank
Senior Manager
Responsibility
Design/Transform
Scope
Global
Workplace
Hybrid
Functions
HR
IT
Reports to
Level
N-2
Travel Max:
0%
Posting Date
12-17-2025
Description
Place of work:Siezenheimer Straße 29a, 5020 Salzburg
Start of Work: As soon as possible
Key Responsibilities
- Continually evolving and operationalising the Global Business Services (GBS) strategy in line with ALDIs global strategic priorities
- Defining strategic GBS goals, translating them into tactical actions and oversee their implementation
- Designing and implementing a service management capability within GBS that ensures consistent, structured and effective ways of working across the department
- Acting as the primary interface between GBS and ALDI DX (IIT) to identify overarching innovation and tech initiatives that support the goals of GBS
- Leading and developing a small team and fostering a collaborative and high-performance work environment
- Driving value creation through the further development of the GBS service portfolio, evaluating potential initiatives and opportunities and producing board level recommendations for their implementation
- Supporting internal stakeholders with in-depth performance analysis, providing actionable insights for decision-making
- Developing and producing global non-financial KPI reports and analytics to enable data-driven decisions
- Harmonising project deliverables and documentation to support process consistency and knowledge sharing
- Collaborating closely with cross-functional teams to support end-to-end service excellence
Qualification & Requirements
- Relevant degree in business administration, business psychology, communications, HR, or related fields
- Minimum 5 years of professional experience in strategic and organisational development or consulting, shared services/GBS experience is a considerable advantage
- Ability to lead and nurture a team of 1-3 employees, fostering growth and collaboration
- Experienced in developing and implementing organisational transformation initiatives
- Skilled in senior leadership communication, effectively conveying strategic vision
- Experienced in presenting recommendations, gaining consensus and generating excitement for new ideas
- Exceptional people-focused approach, with a talent for building relationships and influencing stakeholders
- Outstanding communication skills, with the capacity to collaborate effectively in a multinational and cross-functional context
- Up to date with the latest innovations and tech that are reshaping organisational design and efficiency
- Experience in creating engaging presentations
- Fluent in English, German would be an advantage
- Willingness to be part of a new and growing team and the ability to shape the future of the GBS organisation
- Comfortable in a ‘start-up’ environment where processes, responsibilities and structure are still evolving
Benefits
- 6 weeks of annual leave every year for all
- A range of subsidised childcare support options
- Options to work remotely – from home or anywhere within Austria (up to 13 days per month), and from abroad (up to 30 days per year, selected countries)
- Mobile devices provided to enable flexible working
- Relocation support (including visas/permits, home search and moving allowance)
- Free and subsidised healthy food and drinks provided at work
- Subsidised public transport
- Bike leasing program to save up to 20% on bike costs to encourage sustainable transport and improve affordability
- Discounts on a wide range of shopping in the categories like fashion, travel, sports and many more
- All the training you need to excel in your role
- Extensive personal and professional development
- High level of responsibility in a diverse and international business environment
- Collaboration with teams across borders
- Private health insurance discounts
- Comprehensive wellbeing & (mental) health support
- On-site & online sports with Wellpass membership
- Willingness to overpay with appropriate qualification
Company Profile
ALDI International Services
Industry
Retail
Revenue
$5.1B
Employees
49,600
Fortune 500 Rank
NA
Global 500 Rank
NA
Clicking the link below will open a new window in your browser where you can apply directly to this role. Please check out our Pricing Plans if you’d like us to apply to jobs on your behalf.
