GBS Integration Program Manager | Hybrid

Key Responsibilities

• Strategic leadership: Develop a comprehensive program roadmap that aligns with the organization’s overarching strategy. Translate high-level business objectives into actionable program goals, timelines, and success metrics.
• Program execution: Oversee and manage a portfolio of interconnected projects from initiation to completion. You ensure all projects within the program are on track to meet their collective strategic goals.
• Stakeholder management: Serve as the primary liaison between executive leadership, project teams, and external partners. This requires tailoring communication to different audiences, managing expectations, and gaining buy-in from all parties.
• Cross-functional coordination: Facilitate collaboration between diverse departments, such as engineering, finance, legal, sales, and IT. You ensure a seamless flow of communication and coordination between all teams involved.
• Risk management: Proactively identify, assess, and mitigate risks that could disrupt the integration process. You develop contingency plans and monitor key risk indicators to ensure program stability.
• Resource management: Effectively allocate human, financial, and technological resources across different projects within the program. You must resolve conflicts over resources and optimize their use to maximize program value.
• Process improvement: Identify and develop new tools and methodologies to optimize integration processes, improve efficiency, and ensure operational continuity with minimal disruption.
• Performance monitoring: Define key performance indicators (KPIs) and track performance against program goals. You present status reports and data-driven insights to leadership and other stakeholders.

Qualification & Requirements

Competencies, Skills, Knowledge, and Abilities

Technical skills

• Deep understanding of integration: Expertise in integration technologies, methodologies, and system architecture.
• Project management tools: Proficiency with project management software such Microsoft Project to manage schedules, resources, and documentation.
• Analytical skills: The ability to use hard data and metrics to make informed decisions, track performance, and develop business cases.

Soft skills

• Leadership: The ability to motivate, guide, and mentor cross-functional teams and command respect and allegiance during periods of intense change.
• Communication: Exceptional written and verbal communication skills to articulate complex technical and business issues to a wide variety of audiences.
• Comfort with ambiguity: The ability to navigate and provide structure during periods of uncertainty that are common in integration processes.
• Problem-solving: Strong analytical and problem-solving skills to identify and resolve issues, balancing technical challenges with business needs.
• Emotional intelligence: The capacity to handle cultural issues and sensitive employee dynamics that arise when merging organizations

Education, Experience, and Certifications

• Worked in a dynamic, multi-national company in his/her past experiences working on integration projects
• BS Degree in a related field with 4 years of related job experience
• At least 8 to 10 years of experience in operations or related function
• Strong communication skills
• Excellent resource management skills
• High level of integrity and responsibility
• Advantage if experience leading actual insourcing project in a multinational company with multiple systems.

Benefits

No information available.