GBS Director

Key Responsibilities

• Pursues initiatives, investments, and opportunities that fit with and support Company strategies.
• Assesses deliverables against leading industry practices and implements plans that leverage Company advantages.
• Works through different strategic options and determines their intended and unintended implications, and applies findings to business planning.

Social Responsibility and Reputation: Promote Reputation and Social Responsibility

• Proactively leads volunteer activities, programs, and initiatives in order to improve the community.
• Seeks and maintains external relationships and alliances, strengthening the Company’s impact on and reputation in the community.
• Serves as a credible spokesperson, representative, and sponsor of the Company to the public and the community.

Customer/Member Centered：Promote a Customer/ Member-focused Environment

• Creates and maintains an environment that provides Customers/Members with desired products, services, and experiences.
• Combines experience, insight, and data to determine how to best exceed Customer/Member needs.
• Develops and implements initiatives, practices, and plans to capitalize on Customer/Member-focused growth and improvement opportunities.
• Ensures the removal of barriers to delivering exceptional Customer/Member value, service, and support.

Execution and Results：Optimize Execution and Results

• Uses the advantage of Company size, internal and external resources, and talent to achieve success.
• Creates an environment where Associates are held accountable for achieving goals and results.
• Applies broad, cross-functional knowledge and resources to produce results that best fit the Company strategy.
• Prioritizes and balances time, actions, resources, and initiatives to ensure accomplishment of critical results.
• Makes sure desired change initiatives and priorities are implemented appropriately.

Planning and Improvement: Advocate Planning and Continuous Improvement

• Sets and communicates clear and aligned goals, monitors progress, and ensures leaders in own organization do the same.
• Develops and implements plans and practices to ensure others have the information, resources, implementation time, and talent needed to succeed.
• Develops and upgrades work assignments and processes to accomplish goals across functions, organizations, and geographies, where appropriate.
• Embraces, values, and implements diverse perspectives and ideas.
• Sponsors continuous improvement and elimination of non-value-added work.

Influence and Communicate: Inspire Commitment

• Develops and communicates logical, convincing justifications, including lessons learned, that build commitment and support for one’s perspectives and initiatives.
• Builds diverse, high-performing teams that accomplish organizational changes, goals, and priorities.
• Ensures strategies, change initiatives, and competitive information are communicated in clear and compelling ways.
• Listens to, leverages, and promotes the diverse ideas, perspectives, and contributions of others across the business.

Talent: Assess and Improve Talent (Leader)

• Develops talent and replacement plans for own organization that increase effectiveness, build diversity, and enhance bench strength.
• Identifies, utilizes, and integrates Associates’ strengths to produce improved results.
• Creates an environment where people processes (for example, performance management, development) are used effectively to improve Associate performance and achieve desired results throughout own organization.
• Mentors, guides, and sponsors the development of key talent.

Build Relationships: Build Internal and External Relationships

• Builds and sustains trusting, collaborative relationships and alliances across functional, organizational, and geographical boundaries to achieve goals.
• Sponsors initiatives and programs that promote respect for, interest in, and support of Associates.
• Ensures Associates are treated in an accepting, respectful manner.

Ethics and Compliance: Promote Ethics and Compliance

• Builds and sustains an environment where adherence to and reinforcement of the highest standards of integrity and ethics are the norm.
• Identifies opportunities and takes action to enhance compliance within own organization.
• Ensures Associates receive the communication and instruction needed to act in accordance with policies and procedures.

Adaptability: Demonstrate Adaptability

• Demonstrates creativity and strength in the face of change, obstacles, or adversity.
• Adapts to competing demands and shifting priorities.
• Updates knowledge and skills to handle new complexities, challenges, and responsibilities (for example, seeking out training, learning from experience, researching best practices).
• Seeks exposure to new ideas and perspectives.
• Sponsors programs and initiatives to improve adaptability and continuous learning capabilities in own organization.

Qualification & Requirements

• Bachelor Degree and above.
• Experience working with Retail and/or CPG clients preferred.
• Passionate in driving change and can work under pressure. Save Money. Live Better.

Benefits

Walmart offers a variety of employee benefits, including health insurance, financial and retirement plans, and employee discounts. Specifically, they provide a Health Savings Account with employer contributions, 401k matching, and a discount on merchandise. Additionally, they offer adoption assistance, learning and development opportunities, and even pet insurance.