Functional Solution Leader for Supply Chain

Key Responsibilities

• Define & Design the supply Chain (Forecast to Plan, Order Management, Logisitcs, Invoice to Cash, Customer Master data) organization and process design by working closely with cross functions team in IT, ERP, Master Data Management etc.
• Lead the future Global Process Owners/Experts to deliver more effective and efficient design and operation and drive process standardization, automation and continuous improvement.
• Key SPOC for Supply Chain to the Business and Function stakeholders
• Lead the successful exit of related TSAs, delivering to hard deadlines to support the demerger of TMICC from Unilever.
• Support to develop and execute the global function strategy to deliver customer experience excellence, business agility and simplicity.
• Design, build, recruit and lead a best-in-class team across our GBS global and regional hubs, promoting a customer-first mindset.
• Lead digital transformation initiatives across function, drive deployment and adoption of innovative technologies, AI-driven analytics and beyond in partnership with Enterprise Technology teams.
• Oversee global service delivery and performance management (including any third service providers) across function, delivering consistent performance to SLAs and achieving KPIs.
• Leverage data and advanced analytics to generate delivery insights and customer feedback to drive proactive decision making and service innovation.
• Build strong relationships with key business functions/markets and act as a strategic liaison between GBS and business functions/markets, ensuring alignment on customer experience goals and priorities.
• Serve as a key contributor to the GBS Leadership Team and transformation roadmap, influencing global operating models, process harmonization, continuous improvement and new capability roll-outs.
• Create and maintain relevant documents, assets, tools and processes.
• Budget and cost management related to the function.

Qualification & Requirements

Experiences

• Must have:
  • 15+ years leading end to end supply chain operations within a shared services/GBS organization, preferably within a consumer goods company.
  • 10+ years leading large-scale transformation programs within supply chain
  • Experience leading geographically distributed teams across multiple markets and with vendors
  • Set up new organization globally and future state design and implementation experience
  • Program / Project management in big transformation is advantage such as switching platform and global roll out experience
  • Strong track record in operational leadership, service delivery excellence and process improvement (Lean / Six Sigma certification preferred)
• Advantages:
  • Salesforce knowledge; S4 Hana implementation
  • Merger & demerger experience in operation
  • Knowledge of tools like Kinaxis, High Radius, FSCM etc.

Competencies

• Strategic thinking with the ability to translate business goals into operational execution, underpinned by digital technology deployments.
• A customer/ consumer-centric mindset with a passion for high performance, continuous improvement, with strong awareness of emerging digital technologies.
• Data-driven mindset, leveraging analytics to measure, predict and improve performance.
• Strong change leader with solid stakeholder management skills; able to effectively deal with resistance and conflicts, establish strong relationships, and trust.
• Exceptional ability to manage complexity; including competing priorities, risk management, and interdependency management.
• Demonstrated leadership skills; able to build, motivate and lead teams in an international context.
• Highly analytical and structured customer centric behavior; excellence eye for detail, hands-on mentality, and ability to work under pressure to strict deadlines.

Qualifications

• Relevant Master’s Degree or relevant experience.
• Advanced Lean Practitioner (or equivalent experience).
• Fluent in English language, additional languages are a plus.

Benefits