Finance Controller – ISSC

Key Responsibilities

ISSC Strategy

• Ensure effective business planning processes are in place across the ISSC and support Head of ISSC in the allocation and management of ISSC budget & resources

Transition and Change Management

• Responsible for ensuring effective and efficient transfer of key processes and procedures into the ISSC from respective CA’s
• Work with ISSC Head, GSSC Project teams in preparing the comprehensive transition plan for entire Project Life Cycle (What, Who, When/ RACI metrics).
• Identifying risk and opportunities at each stage of the transition plan and driving stakeholders to mitigate the risks. Escalate and seek leadership support.
• Ensure successful execution of each project life cycle phase (work shadow, service rehearsals and phased cut over- Go/No Go decision)

Continuous Improvement

• Responsible for driving continuous improvement mindset across the ISSC
• Ensure ISSC process designs are consistent with best practice, and implement process improvement opportunities and best practises through latest automation tools.
• Benchmark ISSC process costs on a regular basis to optimize cost to serve opportunities

Performance Management & Reporting (Service Management)

• Ensure ISSC operates within a strong controls and compliance framework
• Negotiate and agree service level agreements, covering all core processes performed by the ISSC, with all key stakeholders
• Work with central GSSC team to ensure initial deployment and maintain Service Delivery Framework and ensure SLA / KPIs are clearly tracked and reported for each process performed by the ISSC
• Effectively present data and team performance to small groups, 1 to 1 to top management

People Management

• Ensure the ISSC is resourced with the appropriate capacity & capabilities to deliver and maintain world class services

Qualification & Requirements

Qualifications

• Education: Qualified professional (CA or CMA) or MBA Finance

Experience

• 15+yrs relevant work experience.

Experience:

• Working in Finance & Accounting SSC (Captive SSC experience preferred), familiarity to ERP platforms (SAP preferred)
• Must have managed at least one Process transition end to end.
• Experience in implementing a multi-national global ERP template solution
• Awareness of emerging technology trends and the opportunities presented by digital transformation
• Large Team management experience of 3~5years.

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Other Perks and Benefits…