Executive Director, HR Shared Services

Key Responsibilities

• Leadership: Lead the HR Shared Services global team, including the HR Service Center (Tier 1) and HR Specialists (Tier 2).
• Employee Self-Service (Tier 0): Enhance self-service tools and resources to empower employees.
• Partnership with COEs: Collaborate with COEs to align HR strategies with organizational goals and drive continuous improvement.
• Data and Analytics: Use data to identify trends, improve HR processes, and inform decision-making.
• Design and Build-Out: Assist with the design and build-out of the HR shared services model to ensure scalability and efficiency.
• Global Experience: Leverage global experience to manage HR operations across diverse cultural and regulatory environments.

Qualification & Requirements

• Education: Bachelor’s degree in HR, Business Administration, or related field.
• Experience: 10+ years in HR, with 5+ years in a leadership role within HR Shared Services.
• Skills: Strong HR management knowledge, analytical skills, and leadership abilities.
• Software/ programs/ platforms: Experience with Microsoft Suite (Teams, Outlook, Excel), ServiceNow or similar automated business workflow platforms.
• Global Perspective: Must have experience working in a global organization, with an understanding of diverse cultural and regulatory environments.

Preferred Qualifications

• Education/Certifications: PHR, SPHR, SHRM-CP, or SHRM-SCP; Master’s degree preferred.
• Industry Experience: Experience in financial technology or related industry.

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k