EP&P Operational Excellence Senior Manager – P2P

Key Responsibilities

P2P Process Design & Optimization:

• Utilize expertise to prepare and lead workshops, map detailed operational processes and align to global Coupa / SAP system design with key stakeholder groups
• Experience developing system and process led controls across buying and invoicing
• Leverage process mapping tools (e.g., ARIS or similar) to document and improve workflows.

Buying Design:

• Detailed experience with ‘Buying Channels’ and aligning to purchasing categories. Knowledge of utilising catalogues, webforms and blanket purchase orders is critical
• Design buying models for shared service organisations (decentralised buying) using Coupa workflows, roles and permissions
• Track record in managing complexities associated with spend approvals, accounting and tax in multi-country deployments (China and Germany advantageous)
• Experience working with virtual card solutions (Coupa or other) preferred
• Collaborate with Procurement, Finance, and IT teams to drive adoption and usability of P2P systems.

Governance, Compliance & Controls:

• Experience in global, multi-time zone delivery model required
• Develop a comprehensive process workbook that aligns with BCG’s internal audit, regulatory and control frameworks.
• Understand design for spend Delegation of Authority (DoA) framework for Purchase Orders approvals

Change Management & Future Roadmap:

• Understand key change drivers and impact (stakeholders, communications, training, and support) to transition business users to new ways of working
• Partner with tech teams to drive fixes and enhancements to Buying processes and controls
• Review/validate content for training and support materials for new country deployments

Qualification & Requirements

What You’ll Bring

• 7+ years’ experience in Procurement, Accounts Payable or Finance Operations in similar global, professional services organization
• Expert knowledge in:
  • Development and implementation of Buying Channels for similar global, service-based organizations
  • Knowledge of legal & regulatory, compliance, risk & control requirements in target countries
  • Policy reviews and alignment across P2P processes
  • Experience in the design of standard and custom request forms / catalogues for commodities/suppliers
  • Experience in key accounting requirements i.e. fixed assets/capex, pre-payments, project buying and/or intercompany transactions
  • Experience in design and implementation of PO Delegation of Authority
  • Understanding of Commodity and CoA mapping
  • Understanding of accrual-based accounting and integration with Receipting processes
  • Knowledge of PO Migration and Production Cutover requirements
  • Experience with End User and Supplier Data governance preferred
  • Developing KPIs and tactical reporting
• Detailed understanding of working in a regulated environment
• Experience with design and implementation of spend management systems inc. Coupa or similar
• Support development of functional and technical design with tech partners
• Knowledge of associated ordering tools i.e. Fieldglass for contingent labour
• Experience with Supplier data governance preferred

YOU’RE GOOD AT

• Demonstrable capabilities in process analysis including:
• Designing and leading workshops, information capture and playback
• Creating detailed, standardized process maps, with supporting controls data, that outline end-to-end capabilities
• Strong analytical skills, working with large data sets and experience with Tableau or similar
• Highly organized, manages to timelines, priorities and Plan
• Attention to detail and structured working. Creation and presentation of meeting and reporting content to senior audiences
• Facilitating meetings and working groups with SMEs in Procurement, Finance, IT and Compliance
• Working in a transformation environment and comfortable adapting to changes in scope, direction and/or timelines
• Team player, coaches peers and empowers partners to deliver the best outcomes
• Challenge status quo and continuously improve BCG ‘s approach to transformation
• Problem solving; simplify and break down complex problems, apply structure and draw conclusions
• Ability to establish and maintain productive, positive working relationships with all levels of the organization and external partners in a matrixed, geographically dispersed company

Benefits

• Physical and Mental Wellbeing
• Compensation and Retirement Benefits
• Balance and Sustainable Working Norms
• Career Growth and Community Support