Engagement Executive + 15+ years | PAN India

Key Responsibilities

Account/Engagement Leadership Responsibilities

• At least 5 years of experience working as Account/Engagement Head in finance shared services.
• Accountable and responsible for service delivery, ensuring performance delivery of all in-scope activities
• Manage the engagement effectively through a team of talented Senior Managers and Operating Managers
• Ensure adherence to process controls (client & CG)
• Oversee attrition and knowledge management
• Drive process improvements and initiatives
• Coordinate with support team leads and onshore client-facing teams, including contracting, legal, transformation, transition, IT, etc.
• Serve as the first point of escalation for service delivery.
• Engage and partner with client leadership independently.
• Collaborate with client leadership on engagement initiatives and future growth opportunities in conjunction with other client-facing teams.
• Own the financials for the engagement
• Participate in the annual budgeting exercise

Domain and Process

• Manage F&A controllership functions with expertise to ensure smooth delivery
• Strong domain knowledge of Finance & Accounting; core accounting experience is mandatory.
• Experience in leading, reviewing, and monitoring finance shared services teams involved in US GAAP/regulatory/statutory/ reporting processes.
• Responsible for achieving SLAs & Key Process Indicators for all in-scope activities
• Conduct internal process audits & reviews to ensure strict adherence to process parameters/systems as per defined guidelines
• Ensure documentation guidelines are adhered to as per contract
• Perform root cause and action plan analysis for issues/concerns
• Monitor process health
• Drive process improvement between cross-functional teams; enhance efficiencies/productivity

People

• Recruit and manage high-end talent
• Responsible for managing, motivating, developing, and appraising direct & indirect reports to create a participative work environment that meets organizational/business goals.
• Build structured plans for retention strategy, succession planning, and individual development plans.

Stakeholder Management

Qualification & Requirements

Secondary Skills

Benefits

Working at Capgemini you’ll find the rewards are more than just financial. Not only will you work alongside inspiring colleagues with a world of experience, but you’ll also have access to great benefits including, salary continuance insurance, paid parental leave, education assistance, salary packaging, the ability to purchase additional leave; as well as discounts on entertainment, financial and wellbeing services, travel and shopping. Talk to us about working part-time or full time.