Director, Testing Center of Excellence

Key Responsibilities

Strategic Leadership:

• Define and lead the QA vision, strategy, and roadmap aligned with business and product goals.
• Build and scale enterprise-level quality engineering practices across multiple product lines.
• Collaborate with executive leadership to align QA initiatives with organizational objectives.
• Ability to influence and collaborate with global functional leadership for desired outcomes.

Team Management & Development:

• Lead, educate, mentor, and grow a global team of QA engineers, test automation specialists, leads and managers globally.
• Foster a culture of ownership, accountability, and continuous learning.
• Recruit top talent and drive professional development initiatives across the QA function.

Process & Standards:

• Establish and enforce best practices in quality engineering, including test planning, automation, performance testing, and CI/CD integration.
• Champion quality throughout the software development lifecycle using agile and DevOps practices.
• Implement metrics and KPIs to track and improve product quality and testing efficiency.

Automation & Tooling:

• Drive the implementation of modern test automation frameworks and tools.
• Oversee test architecture, ensuring scalability and maintainability of automation solutions.
• Promote shift-left testing practices and support developers in embedding quality from the start.

Cross-Functional Collaboration:

• Partner closely with Product, Engineering, DevOps, and Support teams to ensure alignment and rapid feedback.
• Act as the QA evangelist across the organization, advocating for quality as a shared responsibility.
• Champion and participate in broader QA and Testing community

Hands on experience:

• Definition and implementation of automation frameworks for middleware and backend service-based applications in critical infrastructure design
• Experience and hands use of Agile automation tools
• Usage of latest AI tools.

Qualification & Requirements

• Bachelor’s or master’s degree in computer science, Engineering, or a related field.
• 20+ years of experience in QA and Testing, with at least 5 years in senior leadership
• Proven track record of leading large QA teams in an agile, fast-paced environment.
• Strong understanding of modern QA methodologies, software development processes, and cloud-native architectures.
• Excellent leadership, communication, and stakeholder management skills.
• Experience with SaaS, enterprise software, or regulated industries (e.g., Payments, Investment banking, healthcare etc.).
• Familiarity with security testing, accessibility standards, and compliance frameworks.
• ISTQB Certified tester advanced level Test manager or equivalent BCS are a plus
• PMP or Agile Scrum Master are a plus.

Benefits

• Medical, dental and vision care coverage
• Paid time off plan
• 401(k) savings plan
• Flexible spending accounts
• Short- and long-term disability coverage
• Basic life insurance
• Business travel insurance
• Employee Assistance Program
• Adoption assistance
• Tuition reimbursement
• Paid parental leave
• Domestic partner benefits
• Virtual physical care
• Mental, physical and financial well-being programs