Director-Strategic & Direct Sales Collections

Key Responsibilities

• Responsible for directing, planning, designing, implementing, maintaining and administration of all Vestis Strategic and Direct Purchase collections programs to meet organizational objectives and competitive position in the marketplace.
• Management of an AR portfolio in the range of 150M-200M.
• Collaborate with organizational leadership to ensure the overall Vestis Strategic and Direct Purchase collections strategy aligns with and supports the corporate business strategies.
• Lead, develop, review, evaluate, redesign, and manage the Strategic and Direct Purchase collections strategy.
• Maintain the integrity and quality of receivables in a manner that promotes sales growth while minimizing bad debt.
• Daily interaction with National Account Managers & Key Account Managers, MC Staff, Direct Purchase leadership, Largest/Strategic Customers, Internal/cross functional departments, and Vestis executive leadership to develop relationships to better understand who our customers are and how to support their business needs.
• Coordinate regular AR meetings with National Account Managers & Key Account Managers, MC Staff, Direct Purchase leadership, Largest/Strategic Customers, Internal/cross functional departments, and Vestis executive leadership to review high visibility, critical accounts to strategize on how to keep past dues to a minimum while maintaining and promoting strong partnerships focused on customer retention.
• Establish, maintain, and coach to metrics to provide maximum departmental effectiveness.
• Support the implementation of significant business changes, including new AR and collections platforms.
• Develop and implement collections strategies to reduce DSO, past due percentages and increase cash flow.
• Communicate with customers regarding billing errors, pricing issues and cash problems limiting the payment to their account.
• Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.

Qualification & Requirements

Knowledge/Skills/Abilities

• Collection’s training development and delivery experience
• Experience with large transactional sets
• High level of organizational skills
• Strong communication skills
• Excellent written and verbal communication
• Strong attention to detail
• Analytical and problem-solving skills
• Excellent interpersonal skills working with internal and external customers
• Ability to deal with customers in a friendly, courteous, timely and thorough manner
• Proficient in Microsoft Office Suite (Word and Excel)
• Proficient in use of Oracle (preferred)
• The ability to prioritize workload and meet tight deadlines
• Ability to work independently as well as be part of a team

Working Environment/Safety Requirements

• Office environment

Experience/Qualifications

• A Bachelor’s Degree in Accounting, Finance, or Business Management
• MBA or CPA certification is a plus
• 10+ years’ management experience in Accounting or Finance
• Experience managing collections process and collections workforce
• Experience with functional commercial collections

Benefits

No information available.