Director, Shared Services
Centuri Group
United States, Arizona, Phoenix
Oops! You need to have an account to use this feature
Sign up to access features including all filters, job matching, dashboard, apply service, etc.
Compatibility Score
Compatibility Score / Job Matching
This unique feature shows a score indicating how closely this job matches the preferences you set in your profile.
Access to this feature requires signing up.
Salary
Rank
Director
Responsibility
Head of SS/GBS
Scope
Regional
Workplace
Hybrid
Functions
HR
Reports to
Level
0
Travel Max:
0%
Posting Date
06-22-2025
Description
Connecting People to Possibility
As a publicly traded company (NYSE: CTRI) with $2.6 billion in revenue, Centuri leads the way in utility infrastructure across North America. What sets us apart is our local agility, resources to scale, and comprehensive solutions for a dynamic energy market.
Whether in the field or providing essential behind the scenes support, Centuri offers professional growth opportunities where you can thrive and make a difference. Join a culture where safety, sustainability, and teamwork come first, with training and benefits that truly care for your well-being.
Empower people, elevate processes, and shape the future of HR at scale—bring your leadership to a role where operational impact meets strategic influence.
Key Responsibilities
- Oversee the daily operations of HR Shared Services, ensuring the seamless and efficient delivery of core HR functions with a strong focus on stakeholder and employee satisfaction.
- Identify and implement process improvements that enhance service quality, reduce costs, and optimize workflows—ensuring a scalable, high-impact shared services model.
- Maintain up-to-date knowledge of and adherence to all applicable HR laws, regulations, and policies.
- Lead, develop, and inspire the HR Shared Services team to deliver operational excellence while fostering a culture rooted in accountability, learning, and continuous improvement.
- Build strong, consultative relationships with HR Business Partners, senior leadership, and cross-functional stakeholders, serving as a strategic advisor and operational anchor.
- Own and manage the Shared Services budget with a focus on efficiency and ROI. Identify and implement cost-saving initiatives without compromising service quality.
- Establish and track key performance indicators, delivering insights and reports that inform HR strategy and highlight areas for continuous improvement.
- Champion a high-touch, responsive service model for employees and HR partners alike, continuously assessing service satisfaction and areas for enhancement.
- Introduce and scale systems, tools, and infrastructure that build organizational capacity in areas such as change management, org effectiveness, and HR operations.
- In close partnership with the CHRO, co-design and execute the annual HR strategy, aligning service delivery with enterprise goals and evolving business needs.
- Provide leadership coaching and development to HR managers, ensuring alignment with best practices, consistency in execution, and long-term career growth.
- Evaluate and implement new technologies and strategies to evolve the HR service delivery model and support enterprise-wide transformation initiatives.
- Act as a key thought partner in organizational planning, leveraging HR metrics and insights to shape data-informed decisions and long-term people strategies.
- Take on additional strategic projects or leadership tasks as requested by HR or enterprise leadership.
Qualification & Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- 15+ years of progressive experience in HR operations, with 5+ years in a senior leadership capacity
- Demonstrated success in building and executing enterprise HR strategies within a Shared Services environment
- Proven track record in stakeholder management and cross-functional collaboration
- Strong project management, change management, and communication skills
- Deep understanding of compliance, governance, and HR regulatory requirements, particularly within a Shared Services or centralized operations model
- Prior experience in HR transformation initiatives, including process reengineering and technology adoption to improve service delivery and employee experience
Work Environment
- Work is performed in a typical indoor office environment
- Flexibility to work different schedules and stay late with little or no notice
- Must be able to read documents, use a computer, communicate verbally and in writing
- Mobility required within an office, warehouse and construction site environments
- Ability to occasionally lift up to 20 pounds
Legal Stuff
- Pass pre-employment, random, post-accident, and reasonable suspicion drug screens
- Provide valid US work authorization documents for E-Verify
- Satisfactory results of pre-employment background check results
Benefits
- Benefit Package including Medical, Dental and Vision Coverage
- 401K w/ Company Match
- Voluntary Life & AD&D Insurance and Short-Term and Long-Term Disability
- Vacation/Sick Time and Paid Holidays
- Potential Bonus Opportunities
- Career Development Opportunities
- Employee Discounts
- Weekly Payroll
Company Profile
Centuri Group
Industry
Energy & Utilities
Revenue
$2.64B
Employees
13,250
Fortune 500 Rank
NA
Global 500 Rank
NA
Clicking the link below will open a new window in your browser where you can apply directly to this role. Please check out our Pricing Plans if you’d like us to apply to jobs on your behalf.
