Director-Procure to Pay-ABQ

Key Responsibilities

Leadership & People Management

• Provide direction and development for procurement and accounts payable staff, including performance evaluations, coaching, recruitment, and workforce planning.
• Oversee staff scheduling, assignments, and accountability to ensure high-quality service delivery and adherence to department goals.
• Organize resources to execute initiatives efficiently; monitor and report progress, escalating issues as needed.

End-to-End P2P Operations

• Lead and continuously refine the full P2P lifecycle, including policies, procedures, controls, and service delivery.
• Manage execution of procurement and payables transactions while ensuring efficiency, accuracy, and financial integrity.
• Oversee company purchasing, reimbursement, and travel card programs and related policies.
• Define and manage payment strategies and partner with Treasury on payment optimization.

Process Excellence & Continuous Improvement

• Identify operational gaps and lead cross-functional initiatives to streamline and standardize P2P processes.
• Drive continuous improvement initiatives that reduce cost, improve reliability, and elevate stakeholder satisfaction.
• Ensure a strong control environment supported by technology, documentation, testing, and well‑aligned system interfaces.

Digital Transformation & ERP Optimization

• Lead digital and ERP-related P2P optimization efforts, including automation, workflow improvements, and supplier enablement tools.
• Support implementation and enhancement of P2P systems to increase efficiency, transparency, and user adoption.

Customer Experience & Change Leadership

• Develop and implement a cohesive P2P customer experience strategy across all stakeholder and supplier touchpoints.
• Engage proactively with business partners to ensure tools, systems, and processes meet current and future needs.
• Champion education, communication, and change management to support adoption of new systems and practices.

Performance Management & Analytics

• Establish and manage KPIs and SLAs across P2P functions; analyze trends and operational data to drive decision-making.
• Use customer feedback, transaction data, and performance metrics to identify improvement opportunities and exceed benchmarks.

Financial & Project Management

• Manage department budget responsibly, meeting or exceeding approved targets.
• Develop and execute project plans to integrate, improve, and standardize P2P services; provide training and remove barriers to completion.
• Perform other duties as assigned.

Qualification & Requirements

• Bachelor’s degree required (or minimum of 8 years of relevant experience in lieu of degree)
• Minimum 5 years in a management role
• Minimum 5 years working with procure‑to‑pay principles and systems
• Healthcare industry experience preferred
• Demonstrated cross-functional leadership and ability to influence without authority
• Strong strategic thinking with ability to design and execute P2P strategy with meaningful metrics and reporting
• Proven ability to analyze and interpret data to guide decision-making
• Excellent communication skills with ability to engage at all organizational levels
• Strong problem-solving skills and ability to manage multiple priorities effectively

Benefits

Benefits are effective day-one (for .45 FTE and above) and include:

• Competitive salaries
• Full medical, dental and vision insurance
• Flexible spending accounts (FSAs)
• Free wellness programs
• Paid time off (PTO)
• Retirement plans, including matching employer contributions
• Continuing education and career development opportunities
• Life insurance and short/long term disability programs