Director – People Operations
OpenTable
United States, California, San Francisco
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Salary
$184,000 - $250,000 Per Year
Rank
Director
Responsibility
Functional Tower Lead
Scope
Global
Workplace
Hybrid
Functions
HR
Reports to
Level
N-2
Travel Max:
0%
Posting Date
09-01-2025
Description
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
We’re seeking an experienced and agile Director of People Operations to scale our global HR operational infrastructure. This critical leadership role will oversee the end-to-end strategy of our compensation, benefits, operations, immigration, & systems programs.
You will lead a team responsible for service delivery, systems administration, and rewards execution—and serve as a trusted partner to Legal, Finance, Payroll, and IT, as well as the OpenTable executive team.
This is a hybrid role with the expectation to work from our San Francisco office 2 days per week.
Key Responsibilities
- Design, implement, and evolve a scalable shared services operational model that centralizes HR operations processes while ensuring global consistency, compliance, and a high quality employee experience
- Lead HR Systems strategy across the employee lifecycle (e.g., onboarding, job changes, offboarding) to drive efficiency and compliance
- Oversee the execution of mid-year and year-end compensation cycles and compensation forecasting/budgeting in close partnership with Finance and senior leadership
- Craft and fine tune global benefits programs that align with business goals and drive employee retention
Qualification & Requirements
- 8–10+ years of progressive HR experience with a focus in HR operations, compensation, & systems in a global, high-growth environment
- Proven experience leading and developing HR Operations or Total Rewards teams
- Deep expertise in Workday, including Core HCM and Advanced Compensation modules
- Strong knowledge of global employment compliance, HR governance, and policy development
- Exceptional problem-solving and systems-thinking skills; able to navigate complexity and bring structure to ambiguity
- Adept at analyzing and interpreting data to inform strategic decisions
- Excellent written and verbal communication skills, including experience presenting to executives
- High attention to detail, with a process improvement mindset and ability to execute with consistency
- Bachelor’s degree required; HR or business-related certifications (e.g., PHR, SHRM-SCP, CCP) are a plus
Benefits
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year – the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Competitive retirement and health plans
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $184,000-$250,000.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Company Profile
OpenTable
Industry
Internet & Web Services
Revenue
$140M
Employees
1,500
Fortune 500 Rank
NA
Global 500 Rank
NA
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