Director – P&C Technology and Services

Key Responsibilities

HR Technology Strategy & Governance

• Lead the strategy, implementation, and optimization of HRIS platforms (e.g., Workday), ensuring alignment with business needs and compliance requirements
• Partner with IT and vendors to manage system upgrades, integrations, and data security protocols
• Own data governance, system configuration, and reporting frameworks across the employee lifecycle
• Ensure systems support talent, compensation, performance, and organizational design processes

Shared Services Operations

• Oversee centralized P&C service delivery including onboarding, offboarding, employee data management, and lifecycle transactions
• Develop and maintain service level agreements (SLAs), knowledge bases, and escalation protocols
• Drive continuous improvement in service delivery through automation, employee self-service initiatives, analytics, and employee feedback to improve efficiency and user experience.
• Ensure compliance with labor regulations, audit standards, and internal controls
• Ensure multi-tiered service delivery and standardized processes across the organization.

Data & Reporting

• Deliver enterprise-wide HR reporting and analytics to support decision-making and workforce planning
• Maintain data integrity and audit readiness across all people systems
• Partner with Talent, Compensation, and Organizational Design to align reporting with strategic priorities

Team Leadership & Stakeholder Engagement

• Lead and develop a high-performing team of HRIS analysts and shared services professionals
• Partner with P&C leaders and business stakeholders to ensure systems and services meet evolving needs
• Serve as a strategic advisor on technology and service delivery during reorganizations, M&A, and transformation initiatives

Qualification & Requirements

What you’ll need:

• Bachelor’s degree in human resources, Information Systems, Business, or related field; advanced degree preferred
• 10+ years of progressive experience in HR technology, shared services, or HR operations leadership
• Deep expertise in HRIS platforms (e.g., Workday), data governance, and service delivery models
• Strong analytical, stakeholder engagement, and change management skills
• Experience in defense, aerospace, or highly regulated industries preferred

What will help you on the job:

• Understanding and working knowledge of:
  • HR Technology Strategy & Systems Thinking
  • Operational Excellence & Service Delivery
  • Data Governance & Compliance
  • Cross-Functional Collaboration
  • Employee Experience & Process Optimization

Benefits

At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered.