Director – Payroll Services

Director – Payroll Services
Queensland Shared Services

APAC/Oceania, Australia, Brisbane

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Salary

$119,765 - $125,311 Per Year

Rank

Director

Responsibility

Design/Transform

Scope

Regional

Workplace

100% in office

Functions

HR

Reports to
Level

N-2

Travel Max:

0%

Posting Date

05-01-2026

Description

Queensland Shared Services (QSS) is seeking an accomplished and customer‑centred senior leader to lead the delivery of high‑quality, contemporary payroll services across Queensland Government. This is a pivotal leadership role with accountability for workforce outcomes for thousands of employees across the state.

Director – Payroll Services

Key Responsibilities

You do not need to have experience in payroll or HR, your direct reports and teams possess these technical capabilities. The role requires a leader with extensive experience leading large teams of 100 or more staff delivering services.

As Director, Payroll Services, you will provide strategic leadership of large, multi‑disciplinary teams and will play a key role in shaping the future of payroll service delivery within QSS. This includes leading and influencing significant change initiatives, strengthening service performance, and delivering a major payroll service and process transformation.

This role requires an engaging, inclusive leader who combines extensive people leadership with a solid background in leading change and creating an environment where staff can perform at their best.

Qualification & Requirements

You are a senior leader with a proven track record of leading large, geographically dispersed service delivery teams through complexity, change and transformation. You are equally comfortable operating at a strategic level and engaging deeply with operational issues when required.

You will bring experience in:

  • Strategic leadership, of large service delivery functions of 100 or more staff, balancing people leadership, service performance, risk and customer outcomes
  • Extensive experience leading large teams, creating the conditions for high performance
  • Driving organisational change, continuous improvement and service innovation in complex environments
  • Establishing and maintaining strong partnerships with senior stakeholders and customers grounded in trust, collaboration and accountability.

Benefits

  • A salary package from $166,623 to $174,339 per annum plus 12.75% employer superannuation contributions and 17.5% leave loading (total remuneration value from $190,387 to $199,204).
  • Access to a range of generous leave entitlements, flexible work options and access to health and wellbeing programs to help manage your work life balance.
  • Generous salary packaging and access to a range of learning and development opportunities you will be able to grow and develop your career.
  • A commitment to a culture that respects and promotes human rights, inclusion and diversity, where people feel respected, valued and engaged.
  • A workplace that promotes respectful relationships and gender equality within the workplace and demonstrates a culture of zero tolerance of violence.
  • Passionate provider of equal employment opportunities and embracing diversity to the benefit of all, actively encouraging applications from any background.

Company Profile

Queensland Shared Services
Industry

Government Administration

Revenue

$19.59M

Employees

300

Fortune 500 Rank

NA

Global 500 Rank

NA

View Company Profile