Director, Payroll Operations.

Key Responsibilities

• Leads team in adhering to established policies, procedures and service level agreements.
• Creates, implements and delivers payroll, absence, and time-tracking processes, procedures, and methodologies to ensure high accuracy, effectiveness, and compliance.
• Develops communication materials to notify and/or educate associates to share information on time tracking, payroll or absence management changes.
• Establishes liaison relationships with industry professionals.
• Develops policies, processes, programs and services to optimize payroll operations and delivery to associates, leaders, and board members.
• Partners closely with key internal partners such as Human Resources Business Partners (HRBPs), Benefits Planning, HR Shared Services, Compensation Administration, Legal, and Finance to ensure objectives are met and a high-quality associate experience is provided.
• Partners with key stakeholders across the enterprise around key payroll transactions, tax filings, monitoring, compliance, communications, and service delivery.
• Maintains or enhances controls to ensure compliance with all pertinent regulatory bodies, internal audits, and enterprise risk management programs.
• Leads complex projects that involve multiple functions, business partners, systems, and end users.
• Develops and delivers programs and activities to encourage the highest level of customer service. Solves highly complex situations and recommends resolutions.
• Performs all duties with a high level of discretion. Handles confidential information in a professional manner.
• Leads team members through associate life cycle, including performance management, salary planning and administration, training and development, workflow and organization planning, day-to-day management, hiring and placement and disciplinary actions for direct and possibly indirect reports.

Qualification & Requirements

Education: Undergraduate degree in business, human resources or related field of study strongly preferred. Graduate degree preferred.

Experience: Typically, ten or more years of proven experience in payroll administration, management, HR or Finance. Experience with Workday a plus.

Knowledge, Abilities and Skills: Proven knowledge of legal and financial aspects of payroll and customer service. Ability to engage executive level management. Strong leadership, relationship management, and verbal and written communication skills. Ability to analyze information, conduct presentations, and build reports. Good organizational and listening skills, ability to deal with ambiguity and be innovative. Ability to coach and develop associates. Demonstrated program management; project management; process management; vendor management; problem solving; decision making; planning; and implementation skills. Ability to prioritize work effectively. Strong technical acumen.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.