Director, Order to Cash Operations

Key Responsibilities

• Directly oversee the management team responsible for order management, billing and collection functions.
• Own and optimize end-to-end process for order to cash workflows, championing automation across Salesforce & NetSuite as the CPQ, ERP and billing platforms.
• Key member of O2C (opportunity to cash) transformation team tasked with creating long term efficiencies by identifying enhancements, garnering support, aligning stakeholders, and overseeing change management.
• Monitor key performance indicators (KPIs) and operational metrics to drive continuous improvement.
• Deliver timely and accurate financial reporting around billing and collections to finance & executive leaders.
• Support the business’s M&A strategy, helping to align financial and operational processes as part of systems integrations.
• Collaborate with sales and renewals leaders to assure orders are processed accurately and meet all compliance requirements.
• Work closely with the Finance Shared Services organization to continue to optimize collaboration for related functions.

Qualification & Requirements

• Bachelor’s Degree in Finance, Accounting, Economics, or related field (Equivalent work experience will be accepted in place of the education requirement).
• Minimum 10 years of experience, including several years in management and leadership roles.
• Prior experience in the software or technology industry would be preferred.
• Technological curiosity.
• A can-do mindset with excellent communication skills, including the ability to communicate technical or financial information to a non-technical audience.
• Demonstrated track record of successfully leading for growth and change.
• No Travel is required.

Benefits

No information available.