Director, Order to Cash (O2C)

Key Responsibilities

• Provide oversite and functional leadership to the Order to Cash (O2C) Shared Service Center by leading end-to-end OTC processes and guiding global BPO services
• Collaborate cross functionally within the organization improve O2C processes and provide excellent service to internal and external customers
• Identify and sponsor strategic initiatives aimed at improving the order to cash process, invoice accuracy, cash inflow, and reducing operational cost
• Build strong relationships and work closely with finance, sales, BPO and operational leadership as it pertains to the organization and delivery of the order to cash process
• Develop, monitor, and improve key performance metrics to measure the quality and efficiency of the Order-to-Cash processes
• Drive continuous process improvement within the GBS Order-to-Cash organization, and ensure all policies and processes are efficient and aligned with business objectives
• Ensure Financial Compliance to company’s policies and best practices
• Manages key metrics to ensure compliance with service level agreements, KPI’s and benchmarks against industry leaders

Qualification & Requirements

• Bachelor’s degree in accounting or finance or related field is preferred
• Fluent in English mandatory
• Minimum 15+ years’ experience in Accounting or Finance
• Accounts Receivable, Billing and Finance experience required
• Subject matter expert on O2C processes
• Experience leading a global and diverse team
• Experience developing and executing standard processes across a global organization
• Ability to manage multiple priorities and to thrive under tight deadlines and high-pressure situations
• Experience in the Media Industry and/or Media Sales is preferred
• A working knowledge of Microsoft Office products (Outlook, Word, Powerpoint)
• Experience with ERP (SAP) & boundary systems

Benefits

No information available.