Director of Strategy & Operations – HR Technology ( Chief of Staff )

Director of Strategy & Operations – HR Technology ( Chief of Staff )
CVS Health

United States, Arizona, Scottsdale

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Salary

$100,000 - $231,540 Per Year

Rank

Director

Responsibility

Design/Transform

Scope

Regional

Workplace

100% in office

Functions

HR

Reports to
Level

N-2

Travel Max:

0%

Posting Date

12-25-2024

Description

We are looking for a Director of Strategic Operations to join our HR Technology team at CVS Health. This person will partner closely with the VP of HR Technology and play a pivotal role in shaping the strategic direction and operational excellence of our HR Technology organization. This individual will be responsible for driving the development of HR Technology roadmaps, facilitating stakeholder engagement, and overseeing key HR Technology operational processes. The ideal candidate will have a proven track record in analytics, process improvement and strategic planning. This role is a high-level individual contributor role with runway to evolve into a managerial role as the organization evolves.

Director of Strategy & Operations – HR Technology ( Chief of Staff )

Key Responsibilities

Strategic Planning

  • Partner and build HR Technology roadmaps aligned with organization’s overall strategic objectives.
  • Conduct in-depth market analysis to identity emerging trends and opportunities.
  • Collaborate with key stakeholders to develop strategic and operational plans, including budgeting and resource allocation.

Stakeholder Engagement

  • Organize and facilitate monthly stakeholder meetings, quarterly business reviews, and annual planning processes.
  • Build strong relationships with key stakeholders across the Tech and HR organizations to ensure support and alignment.
  • Effectively communicate complex concepts and strategies to a diverse audience.

Data-driven decision making

  • Leverage data analytics to inform strategic decision-making and identify areas of improvement.
  • Develop departmental key performance indicators and track progress against organizational goals.
  • Provide data-driven insights to support business case development and investment decisions.

Process Improvement and Operations

  • Identify opportunities to streamline and optimize HR Technology processes.
  • Implement best practices and tools to enhance efficiency and effectiveness.
  • Lead special projects across the HR Technology organization, support executive level presentations, innovation partnerships and colleague engagement events.

Qualification & Requirements

Required Skills

  • Critical reasoning – your primary responsibilities require you to operate at the intersection of strategy, operations, and finance.
  • Portfolio management – you will have exposure across multiple different priorities and will be responsible for keeping the team’s portfolio of activities organized.
  • Detail oriented – we are a complex and data-backed organization. The details matter to us and our stakeholders.
  • Effective communication – the role requires succinct and thoughtful written and verbal communication across the organization

Required Qualifications

  • 5+ years’ experience at a top-tier management consulting firm
  • 3+ years’ experience with PowerPoint, Excel, and other productivity software
  • 3+ years’ experience building executive level deliverables (e.g., story-lining a presentation)
  • 2+ years’ experience with financial / fiscal management including budgeting & ROI calculations
  • 2+ years’ experience working thru ambiguity, influence and drive buy-in for strategic direction with leadership

Preferred Qualifications

  • 2+ years experience leading a team and driving project deliverables
  • Ability to handle and prioritize multiple priorities
  • Experience in HR systems and processes, technology, and analytics

Education

  • Bachelor’s degree required, preferably in a quantitative field or business administration
  • MBA is highly desirable

Benefits

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of:

  • Medical, Dental, and Vision benefits.
  • Eligible employees may enroll in the Company’s 401(k) retirement savings plan
  • Employee Stock Purchase Plan is also available for eligible employees.
  • Fully-paid term life insurance plan to eligible employees
  • Short-term and long term disability benefits
  • Well-being programs
  • Education assistance
  • Free development courses
  • CVS store discount; and
  • Discount programs with participating partners.
  • Paid Time Off (“PTO”) or vacation pay; as well as
  • Paid holidays throughout the calendar year
    • Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

Company Profile

CVS Health
Industry

Hospitals and Healthcare

Revenue

$322.5B

Employees

300,000

Fortune 500 Rank

#6

Global 500 Rank

#10

View Company Profile