Director of Operations

Key Responsibilities

• Ensures the delivery of high quality customer service through regular updates to the AVP.
• Manages shared services for other Branches, resolves operational issues; supervises staff engaged in providing payroll, accounts receivable and payroll, HR and other services.
• Analyzes operational and financial indicators to continuously improve Area performance (Ensures profitable operations with full profit and loss accountability).
• Meets regularly with client representatives for status updates and addresses any actual or potential problems; negotiates client contracts; supports client start-ups; carries out security planning, assessments and surveys; reviews and updates post orders.
• Develops and administers budget in collaboration and input from the Area Vice President.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.

Qualification & Requirements

Position Qualifications:

• Ensures delivery of high-quality customer service.
• Helps sustain client and employee retention.
• Manages branch operations to achieve profitability.
• Willing to fill in at lower levels when necessary while managing high-level responsibilities.
• Is organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.

Education/Experience:

• At least 18 years of age.
• Associate’s degree and 4 or more years of experience in a field related to the security industry and/or business management and responsible experience in the security industry.
• Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Benefits

Based on experience, Securitas will offer a base salary range of $110,000 – $125,000/Annually in addition to a full benefit package that includes:

• $800 Monthly Vehicle Allowance
• Medical Insurance
• Life Insurance
• Dental
• Vision
• 10 Vacation Days Accrued
• 4 Floating Holidays
• 6 Sick Days
• 401K