Director of Human Resources for Enrollment Management

Key Responsibilities

Essential Function (20% of the time)

• Using a high level of judgment and discretion, develop, direct, and execute all human resource training for staff in the offices in the division of Enrollment Management.
• Craft training programs and conduct training audits to determine who needs what training when (e.g. internal training for supervisors and training for staff, students and temps within the unit).
• Oversee training materials to make sure they are kept up to date.
• Plan, organize and develop new training routines for growing and changing departments while adapting to technological changes.
• Attend trainings offered through central HR to keep up to date on all new developments.

Essential Function (20% of the time)

• Strategically develop, manage, implement, and communicate Division-wide administrative policies and procedures relating to personnel for offices within Enrollment Management (EPMS; Telecommuting; Professional Development; Division-wide Employee Recognition; Screening, Hiring and Onboarding; Classification and Compensation; Equity and more) in consultation with Vice President, Assistant Vice Presidents, and department Directors.
• Support unit staff members and utilize expertise to advise on personnel activities.
• Create and manage online “toolbox” for HR needs to disseminate information to division employees with job aids for various topics.
• Direct and develop foundational documents and guides for internal EMCO team on HR policies and procedures.

Essential Function (25% of the time)

• Hire, train, and directly supervise up to two Assistant Directors who manage HR activities within the division of Enrollment Management.
• Work closely with the Assistant Directors to ensure that HR actions are being submitted and tracked, and are running smoothly, timely, and efficiently while providing a high level of support to departmental customers.
• Develop and maintain good relationships with staff members within central HR unit in order to facilitate workflow.
• Provide backup for Assistant Directors when they are out of office.

Essential Function (25% of the time)

• Direct, counsel, advise, and assist all employees in Enrollment Management with troubleshooting and resolving departmental issues related to human resources.
• Act as the primary contact for all unit Directors for high-visibility issues such as grievances, employee performance issues, benefits, payroll, exit interviews, etc.

Essential Function (5% of the time)

• Contribute as member of the Enrollment Management Central Office senior leadership team.
• Participate in the strategic and tactical collaborative decision-making process for the Enrollment Management Central Office
• Provide mutually beneficial resources and support for all EMCO staff (eg workflow calendars, all-staff meetings/trainings, etc.).
• Mentor and guide EMCO staff as needed on a variety of topics.

Essential Function (5% of the time)

• Contribute as member of the Enrollment Management Central Office senior leadership team.
• Participate in the strategic and tactical collaborative decision-making process for the Enrollment Management Central Office.
• Provide mutually beneficial resources and support for all EMCO staff (eg workflow calendars, all-staff meetings/trainings, etc.).
• Mentor and guide EMCO staff as needed on a variety of topics.

Qualification & Requirements

Job Related Minimum Required Education and Experience

• Requires a bachelor’s degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Preferred Qualifications

• Knowledge or experience with the State’s classification system and Human Resources regulations. Experience performing job analysis, market pricing, and salary survey participation.
• At least 3-5 years of experience managing, leading, or overseeing a fast-paced work environment, preferably within an administrative/business office setting.
• Experience in Enrollment Management.
• Increasing levels of responsibility within administrative and/or higher ed career path/industry.
• Prior supervisory experience.
• Knowledge of University of South Carolina policies, procedures, and payroll/absence management and HR systems.
• Proficiency with various forms of technology and software programs.

Knowledge/Skills/Abilities

• Excellent written and verbal communication skills.
• Keen attention to detail.
• Considerable computer mastery with specific knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook) and Adobe Acrobat.
• Strong analytical and problem-solving skills.
• Capacity to learn web-based financial and HR systems.
• Ability to correctly interpret and implement policies and procedures, and understand the application of rules and regulations.
• Ability to supervise effectively.
• Ability to establish and sustain positive working relationships with staff, co-workers, administrators, and campus partners.
• Ability to manage sensitive situations with confidentiality and discretion.
• Ability to effectively manage time and prioritize tasks.
• Possess a positive, team-oriented attitude.
• Ability to appropriately manage and prioritize multiple concurrent tasks of a varied nature.
• Excellent organizational skills.
• Ability to identify operational problems and anticipate needs in advance, make appropriate recommendations, and implement sound solutions.
• Ability to write, develop, coordinate, and communicate policies, procedures, and strategic planning.
• Ability to prepare reports and presentations.
• Ability to maintain confidentiality and be sensitive to the private nature of personnel and financial information.
• Ability to work independently with little direction as well as collaboratively within a team.
• Ability to handle special constituent issues with discretion and tact.

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Benefits

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities