Director of Financial Shared Services (AP & AR)

Key Responsibilities

• Develops and implements a comprehensive strategy for shared services, encompassing Accounts Receivable (AR) and Accounts Payable (AP), ensuring alignment with the organization’s overall objectives and financial goals
• Provides leadership and direction to the day-to-day operations of our shared services functions (AP & AR), ensuring timely and accurate processing of financial transactions and compliance with relevant regulations
• Leads, mentors, and develops a high-performing team of AP & AR professionals, fostering a culture of accountability, continuous improvement, and collaboration
• Monitors and reports on KPIs and SLAs, driving performance improvements in efficiency, accuracy, and timelines
• Evaluates and improves the quality, accuracy and consistency of internal processes and team performance, promoting a culture of continuous improvement and professional growth
• Establishes key performance indicators (KPIs) for AP & AR shared services functions, ensuring accountability and regular reporting on service effectiveness and efficiency
• Ensures accurate, timely processing of all AP and AR transactions in compliance with company policies, accounting standards, and regulatory requirements
• Oversees month-end and year-end closing processes for AP and AR, ensuring financial data is reconciled and reported appropriately
• Advocates for and oversees the implementation of technology solutions that streamline financial processes, enhance data accuracy, and improve user experience
• Manages organizational change initiatives related to the implementation and enhancement of AP & AR shared services, ensuring successful transitions and stakeholder engagement
• Collaborates with business unit leaders and external partners to ensure shared services meet the needs of the organization and drive business success
• Acts as the main point of contact for escalations, resolving complex issues related to vendor payments, customer billing, collections, or cash application
• Monitors cash flow related to accounts payable and accounts receivable, providing timely and accurate forecasts to senior management
• Develops and oversees the budget for shared services, ensuring efficient resource allocation and cost management
• Upholds Company policies and procedures
• Other related job duties as assigned

Supervisory Responsibility

Delivers value-added results by effectively delegating tasks, managing performance, and training and developing employees in the following positions

• Accounts Payable (AP) Manager
• Accounts Receivable (AR) Manager

Qualification & Requirements

Required Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills
• Exceptional attention to detail and excellent organizational skills
• Strong leadership and team management skills, with the ability to motivate and develop teams
• Analytical mindset with the ability to use data to drive decision-making and process improvements
• Ability to work in a fast-paced, dynamic environment with competing priorities
• Proven ability to build relationships and collaborate effectively across departments and with external partners
• Proficient in project management methodologies and tools, with a track record of successful implementation of process improvements
• Strong analytical and problem-solving skills with a focus on data-driven decision-making
• Familiarity with ERP systems, payroll software, and other financial technology platforms used in shared services environments
• Proficient in Microsoft Office including advanced skills in Excel
• Ability to coordinate, contribute to and work within a cross-functional team
• Ability to thrive in a dynamic and fast-paced environment
• Able to prioritize duties and manage multiple projects from start to finish with minimal supervision
• Must possess the ability to take initiative to complete assignments and job responsibilities with minimal supervision

Education and Experience

• Bachelor’s degree from an accredited university in Finance, Accounting, Business Administration, or a related field (or equivalent experience)
• 10+ years of experience in finance operations, shared services, or transactional accounting (AP/AR), with at least 5 years in a leadership role
• Knowledge of Lean/Six Sigma methodologies and experience leading process improvement initiatives preferred
• Experience with automation and digital transformation projects within financial operations preferred
• Previous experience in HVAC Industry or other service business preferred

Benefits

• Excellent Health Insurance options including a FREE employee only option
• Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
• FREE life insurance equal to your annualized pay rate
• 401k with a 50% match up to the first 6% of your contributions
• 7 paid Holidays
• 2 paid Personal days
• 10 paid Vacation days