Director of Engineering Shared Services

Key Responsibilities

• Lead and manage global engineering shared service teams, aligning efforts to support multiple product categories with high quality and responsiveness.
• Oversee and standardize engineering service functions, including compliance certification processes, product validation/testing, CAD standards, and technical documentation.
• Establish a strong services mentality, driving team culture focused on collaboration, agility, and responsiveness to internal customers.
• Optimize workflows and resources across regions to maximize efficiency and effectiveness of service delivery.
• Collaborate with category engineering leads, product managers, and operations teams to ensure shared services are aligned with project goals and timelines.
• Define and track key performance metrics to assess team effectiveness, service quality, and operational improvements.
• Ensure global consistency in documentation practices, testing procedures, and compliance protocols.
• Mentor and grow team leaders, fostering talent development, cross-functional knowledge sharing, and career growth.
• Develop and maintain budgets, resource plans, and tools to support shared services operations at scale.
• Stay up to date with industry best practices, tools, and standards that enhance service delivery and global coordination.

Qualification & Requirements

• Bachelor’s degree in Engineering or a related technical discipline required.
• Minimum 10 years of experience in technical leadership or engineering management roles, ideally across multiple engineering domains.
• Proven experience managing diverse teams across multiple global locations.
• Strong understanding of engineering operations and cross-functional collaboration.
• Familiarity with Product Lifecycle Management (PLM) systems and digital engineering workflows.
• Experience in product compliance, regulatory requirements, or industry certification processes (e.g., UL, CE, NSF, etc.).
• Background in consumer or industrial products, ideally in regulated environments.
• Experience leading compliance, testing, documentation, or design resource teams is highly desirable.
• Exceptional leadership, communication, and change management skills.
• Strategic thinker with a hands-on approach to problem-solving and process improvement.
• Experience working in matrixed organizations or with multiple product lines is a plus.
• Passion for enabling engineering excellence through high-performing service teams.

Benefits

No Information Available