Director of Cloud Services
Capita
Europe, United Kingdom
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Salary
Rank
Director
Responsibility
Functional Tower Lead
Scope
Regional
Workplace
Fully remote
Functions
IT
Reports to
Managing Director of IT & Networks
Level
N-2
Travel Max:
0%
Posting Date
05-11-2025
Description
The Senior Head of is responsible for the Cloud Services business area, ensuring the business delivers the tools, services, technology, and security protections that will delight Capita’s internal and external customers. The Senior Head of provides strong leadership and direction to the business area, setting the business area’s strategic objectives that will align to the overarching pillar and divisional strategies.
This is a senior role within Capita’s Technical Operations Delivery team
As part of this role you will be reporting directly to the Managing Director of IT & Networks.
With responsibility for leading over 300 hundred IT professionals in the delivery and continuous development of Cloud services into Capita’s internal and external clients, this role will be the opportunity to develop services with new technologies.
This leader will provide Cloud Services through the management of infrastructure and services from on-premise infrastructure, capita hybrid cloud as well as public cloud (Primarily Azure & AWS).
You will get an opportunity to work the skilled teams to develop all of our Cloud Service offerings, establish new offerings in an ever-changing environment, optimize our cloud usage and further develop our strategic direction and cloud adoption.
As the Director of Cloud Services, you will provide strong leadership to our Cloud business area, ensuring it has a clear and communicated vision, strategy, and objectives. You will use data, statistics, and reporting to identify key challenges and drive continuous improvement within Cloud Services. Your role will involve consolidating, standardizing, and continuously improving service delivery to ensure supportable, resilient, and predictable outcomes.
Key Responsibilities
- Lead the Cloud business area, aligning it with the business strategy and customer requirements.
- Manage the Heads of Cloud Services, including development, performance management, and succession planning.
- Develop cost-effective delivery models aligned with industry best practices.
- Create and disseminate regular management reporting to key stakeholders.
- Build strong and effective working relationships within the pillar, division, and across the organization.
- Be fully accountable for the financial performance of the business area.
- Act as the senior point of escalation within Cloud Services.
- Ensure compliance with policies articulated by CISO and engage in operational and security governance.
Qualification & Requirements
- Excellent understanding of Cloud technologies, including Azure and AWS.
- Strong leadership skills with the ability to inspire, motivate, and develop an inclusive culture.
- Exceptional people management and relationship-building skills.
- Ability to stay abreast of external market trends and adapt to the changing business environment.
- Excellent business, commercial, and financial management skills including responsibility for Cloud FinOps.
- Proven ability to plan, prioritize, and delegate effectively
Benefits
No information available.
Company Profile
Capita
Industry
IT Services and IT Consulting
Revenue
$3.9B
Employees
63,000
Fortune 500 Rank
NA
Global 500 Rank
NA
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