Director, MLRO for Mastercard Transactions Services Mexico

Key Responsibilities

• Report and work closely with the Vice President, MLRO for North Americas to determine the effectiveness and efficiency of the Compliance Program and its ability to identify, detect, deter, and report suspicious activity.
• Ensure timely and accurate submission of reports to the Unidad de Inteligencia Financiera (UIF) and other relevant authorities, including STRs, threshold reports, and periodic compliance updates.
• Serve as the primary liaison with the CNBV and other regulatory bodies, representing MTS Mexico in all AML/CFT-related matters.
• Review laws and regulations that impact the MTS compliance requirements, with emphasis on the MX AML and Sanctions requirements.
• Undertake comprehensive risk assessments to determine AML/CFT/Sanctions and other risk exposures through collaboration with other functions to develop mitigating controls as required.
• Maintain compliance policies, programs, and procedures.
• Ensure all staff, up to and including the Board, are adequately trained in the AML/CFT/Sanctions, and other relevant regulations.
• Disseminate information, answer questions, and serve as a subject matter expert for MTS on Mexico-related Compliance related issues.
• Lead MTS Mexico regulatory examinations and audits, including gathering requested information and developing and coordinating responses to such reviews as necessary.
• Support the business in an advisory capacity, manage customer due diligence escalations, and where necessary, enhanced due diligence of customer relationships to determine risk and mitigating controls.
• Review regulatory findings against other financial institutions for lessons learned, share with the Board, and complete gap analysis against MTS Compliance program as necessary.
• Contribute, as a key member of the Compliance leadership team, to the development and implementation of the wider compliance strategy, including staffing.
• Manage and oversee the expansion of products and services into Mexico and ensure MTS is meeting the business and regulatory requirements.
• Monitor regulations and guidance released by Mexican AML/Sanctions authorities.
• Collaborate with Legal, Regulatory, Compliance, and Product/Shared Services, as well as the wider business, on strategic cross-functional implementation and improvement activities.

Qualification & Requirements

• Must have active Certificación en materia de PLD/FT/FPADM (CNBV certification)
• Confident verbal and written communication skills (English and Spanish is a must) with the ability to deliver consistent messages to all levels of the company
• Excellent written and oral communication skills for documentation, reports, and presentations
• Minimum 5–7 years of experience in AML/CFT compliance, preferably in a regulated financial institution or fintech operating in Mexico.
• Capable of process identification and mapping
• Working knowledge of SharePoint development
• Digitally aware and experienced with process improvement, automation of manual processes, and use of technology to generate efficiencies and scalable outcomes
• Highly competent in the use of MS Office tools (PowerPoint, Excel, Visio)

Benefits

Health and retirement benefits are just one way we ensure our employees feel valued and satisfied. We also offer:

• Family care resources
• Adoption assistance
• Parental leave
• Employee and Family Resource Program
• Financial Wellness programs
• Personal services and discounts

Fostering Work-Life Balance

• Hybrid work: Flexibility to get the job done where and when you work best. Find your balance with the opportunity to work hybrid, in office 3 days a week and access to four Work from Elsewhere weeks.
• Minimum 5 Weeks Vacation: Our guaranteed time off supports you to relax, rest and recharge. Our leave plans allow you to focus on your mental and physical wellbeing.
• Well-being benefits: Work and life should fit together. When you feel well, you live well – both professionally and personally. Get access to best-in-class well-being resources (mental, physical, financial, and social) to help you be your best.

Matching gift and volunteer incentive programs  

• We encourage employees to spend time volunteering in their communities. And, eligible employees and retirees can also donate to the nonprofit groups or educational institutions of their choice, and we’ll match the donation dollar-for-dollar — up to $5,000 per year.
• Volunteer incentives: MC Cares, Giving Tuesday and Five Paid Volunteer Days are just some of the many benefits we offer to support our employees’ passions. Volunteer efforts are an important part of our culture.

Learning and Career Development

• The workplace as learning lab: When employees are empowered, they’re more likely to take an active role in their own development. That’s why we provide employees with opportunities to lead initiatives, work on cross-functional projects or volunteer for rotational assignments — either in their own office or in one of our other offices around the world.

The value of coaching and feedback

• Our managers receive extensive training in both managerial and coaching skills. This helps ensure that all our employees get the ongoing feedback they need to make the most of their talents. We want our employees to succeed.

Retirement readiness

• Our employees can take advantage of our generous matching contribution of 10% of base pay each year by participating in their local retirement program. The company matching contributions are 100% vested from day one!