Director, Japan HR Operations

Key Responsibilities

• Shape and articulate the HR operations vision that aligns global processes with business and people strategies.
• Define initiatives that elevate the quality, speed, and impact of HR operations across all regions.
• Drive automation, digitalization, and process simplification that enables HR to focus more on value creation than administration.
• Use analytics and insights to anticipate trends, inform decision-making, and guide leadership priorities across global operations.
• Champion global alignment and empower team to deliver consistent, scalable service excellence.
• Build and execute transformation programs that redefine how HR services are delivered and experienced.
• Challenge the status quo and inspire your team to think globally, act strategically, and deliver locally.
• Lead large-scale change initiatives with a focus on scalability, employee experience, and sustainable performance.
• Develop talent pipelines and succession plans that strengthen skills capability, employee experience and business continuity
• Collaborate across HR Centers of Excellence, Finance, and IT to drive innovation and evolution of service performance.
• Manage Operations budget, capacity, and performance to ensure operational resilience and sustainable results.
• The full details regarding your position scope as well as any future potential changes in work location and job scope will be provided during the interview process.

Qualification & Requirements

• Fluent in English and Japanese (both written and spoken)
• 10+ years of progressive experience in an HR operations or shared services team, familiarity with Japanese HR policies and procedures is a must.
• Proven ability to lead strategic transformation initiatives within complex, multinational environments.
• Exceptional communication and influencing skills, with a global mindset and comfort working across time zones and cultures.
• Deep understanding of HR technology ecosystems (e.g., SuccessFactors), data governance, and service delivery excellence.
• Demonstrated success in coaching and building high-performing, inclusive teams.
• Strong analytical mindset — adept at using data to drive insight, measure impact, and shape strategy.
• Lean Six Sigma, business process, project management, or change management certifications.

Benefits

No information available.