Director, Information Technology

Key Responsibilities

Responsible for development, implementation, operation, monitoring, and evaluation of the technology platform for the OAGO. Provides leadership for short-and long-range planning for all technology initiatives: innovation and modernization, vision, goals, program objectives/strategies/activities, infrastructure, staffing, training, evaluation, budgeting, and collaboration with others.

• Responsible for maintaining technology operations to include systems administration, network management, telecommunications management, system and data security, system and data backup and emergency recovery plans.
• Plans for, establishes, and maintains the OAGO- data base systems. Responsible for assuring data integrity and assisting staff in data access and utilization.
• Provides leadership in identifying hardware and software needs and purchases.
• Establishes standards for the purchase of equipment, software, related media, and supplies according to procurement guidelines. Supervises the system-wide inventory of technology assets.
• Directs the development and delivery of technology training as needed.
• Maintains ticketing system for technology related technology needs, repairs, and maintenance.
• Develops protocols to ensure tickets are completed in a timely manner and accurately.
• Serves as first responder to IT related emergencies and after hour situations.
• Provides support and technical assistance to the Executive Committee in project management on OAGO improvement projects, pertaining to technology.
• Advises the Executive leadership on the financial implications of technology programs.
• Administers programs within approved budget parameters including allocation of financial, technology, and staff (FTE) resources.
• Recognizes the need for and formulates policies necessary to implement OAGO information technology management goals and objectives.
• Works within the established system for periodic review of policies to determine when modifications are necessary to advance the goals of the department and to serve the overall needs of employees and managers and the organization.
• Oversees security of systems, networks, and enterprise information; facilitates IT security audits or investigations.

Qualification & Requirements

Education, Skills, and Knowledge:

• Knowledge of current technology environments and best practices.
• Minimum of 8 years of progressive experience in IT operations, with at least 5 years in a senior leadership or management role overseeing IT teams and projects.
• Demonstrated ability to modernize and introduce best practices to organizations.
• Strong project management skills and demonstrated ability to plan, organize, and manage programs and projects.
• Strong analytical and problem-solving skills.
• Understanding and demonstration of “client-centered” support and services.
• Excellent oral, written, and interpersonal communication skills.
• Ability to work both independently and cooperatively.
• Ability to organize work, set priorities, and meet deadlines.
• Ability to establish effective working relationships at all levels of the organization.
• Ability to remain calm, deliberate, and tactful in stressful and emotional situations.

Asset Qualifications

• Understanding of the Ontario government environment and legislative processes and government policies and procedures is an asset.
• Having the ability to communicate (orally and in writing) in French is an asset.

Canadian Police Information Centre (CPIC) Screening

• Prior to an offer of employment, the top applicant(s) will be required to undergo a screening by the Canadian Police Information Centre (CPIC).

Benefits

No information available.