Director, HR Compliance & Operations

Key Responsibilities

HR Compliance & Risk Management:

• Develop, implement, and maintain robust HR compliance programs, policies, and procedures in alignment with all federal, state, and local employment laws and regulations.
• Proactively monitor changes in employment law and regulations, assessing their impact on Sephora’s HR practices and recommending necessary adjustments.
• Conduct HR audits (e.g., I-9, policy adherence) to identify compliance gaps and recommend corrective actions.
• Partner with Legal and Employee Relations on internal HR-related investigations on an as needed basis.
• Develop and deliver compliance training programs for HR teams, managers, and employees.
• Partner with Legal in ensuring data privacy and security of employee information, and adherence to relevant regulations (e.g., CCPA).
• Manage and ensure I-9 compliance and e-Verify processes.
• Oversee the effective management of HR vendors and contracts (e.g., compliance course provider, I9 Vendor etc.

Leadership & Strategic Partnership:

• Provide expert guidance and consultation to HR Business Partners, legal counsel, and business leaders on complex HR compliance, and operational matters.
• Collaborate with other HR functional leaders (Talent Acquisition, Total Rewards, Talent Management) to ensure cohesive HR Operations strategies and seamless execution.
• Direct a team of 5 FTEs, fostering their development and ensuring effective management of this area.
• Drive a culture of accountability, continuous improvement, and customer service within the HR operations function.
• Contribute to strategic HR initiatives and projects, bringing an operational and compliance lens.

Leadership & Strategic Partnership:

• Provide expert guidance and consultation to HR Business Partners, legal counsel, and business leaders on complex HR compliance, and operational matters.
• Collaborate with other HR functional leaders (Talent Acquisition, Total Rewards, Talent Management) to ensure cohesive HR Operations strategies and seamless execution.
• Direct a team of 5 FTEs, fostering their development and ensuring effective management of this area.
• Drive a culture of accountability, continuous improvement, and customer service within the HR operations function.
• Contribute to strategic HR initiatives and projects, bringing an operational and compliance lens.

Qualification & Requirements

• 10 years of progressive HR experience, with a minimum of 5+ years in a leadership role focusing on HR compliance, Immigrations, and/or HR operations.
• Deep and current knowledge of federal, state, and local employment laws and regulations across multiple US jurisdictions.
• Policy Development & Implementation: Expertise in drafting clear, legally compliant HR policies and procedures, and effectively rolling them out across an organization.
• Audit Management: Experience in leading and responding to internal and external audits.
• Training & Facilitation: Ability to develop and deliver engaging and effective training programs on HR compliance topics to various employee groups.
• Negotiation: Skilled in negotiating terms with vendors and potentially navigating complex situations with internal stakeholders.
• Process Optimization & Automation: Proven ability to analyze operations processes, identify inefficiencies, and design/implement improved or automated processes to enhance speed, accuracy, and scalability.
• Attention to Detail: Meticulous and highly accurate, particularly when dealing with legal requirements, data integrity, and financial implications.
• Project Management: Ability to manage multiple projects simultaneously, from planning and execution to monitoring and completion, often involving cross-functional teams and external vendors.
• Vendor Management: Experience in selecting, negotiating with, and managing relationships with external HR service providers.
• Demonstrated expertise in U.S. immigration laws, visa types, and processes.
• Proven experience developing and implementing HR compliance programs and policies.
• Extensive experience in HR operations (SuccessFactors experience a plus).
• Strong analytical skills with the ability to interpret complex data, identify trends, and drive data-driven decisions.
• Exceptional communication (written and verbal), interpersonal, and presentation skills.
• Demonstrated ability to lead, influence, and collaborate effectively with diverse stakeholders at all levels.
• High degree of integrity, discretion, and ability to handle highly confidential information.
• Ability to manage multiple priorities in a fast-paced, dynamic retail environment.

Benefits

As a Sephora employee, we belong to something beautiful. We want our employees to be their authentic selves and we seek ways to foster inclusion and equity amongst our passionate community of employees.

That’s why Sephora offers rewards as unique as you are.

Our Total Rewards fall into six different categories: Health, Wealth, Balance, Growth, Perks, & Support. Below are just a few of the offerings our employees receive under each category:

Health

• Medical
• Dental
• Life Insurance
• Disability

Wealth

• Pay Equity
• On-Demand Pay (hourly employees)
• 401k
• FSA & HSA

Balance

• Paid Time Off
• Holiday Pay
• Flex Work Programs

Growth

• My Sephora Learning
• Tuition Reimbursement

Perks

• Employee Discount
• Gratis (free product!)
• Perks Spot
• LVMH Happening
• Gift & Volunteer Match

Support

• Employee Assistance Program
• Ginger App
• LVMH Disaster Relief & Heart Fund